Full-time, Boston, MA or Remote (US)
Salary range: $115,000-$135,000 base salary

Hurry up! We’ve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of an all-star project manager who has worked with enterprise brands to implement software solutions in a way that delivers a best-in-class customer experience and is singularly focused on adding value to the organization.

If internal and external stakeholders view you as a top PM given the breadth of insights and efficiency you bring to your approaches in leading and directing project initiatives of varying complexity, you’re going to be a great project manager at BlueConic.

We’ve got a job for you.

We’re looking for an experienced Senior Project Manager, SaaS Implementations who thrives on bringing clarity, focus, prioritization, and execution to a wide range of initiatives.  This hands-on role requires exceptional competence in full-spectrum project/program management practices.  The project manager should possess a keen ability to influence cross-functional stakeholders in order to address customer concerns spanning the full customer lifecycle – including implementation, customization, change requests, and complex configurations – efficiently and decisively. This person will develop and maintain deep knowledge of both the BlueConic CDP and our enterprise customers' specific uses of the platform.

In this role you will:

• Manage project scope, scheduling, budgets, while being accountable for the quality of project deliverables.
• Act as a client facing Senior Project Manager who will partner with the VP of Professional Services, Architect Team Lead, and other stakeholders to oversee document charters, gather requirements, identify resources, and develop detailed project and resource plans.
• Collect, analyze, and understand project requirements documented in Statement of Work.
• Lead change request and project management activities, from initiation and planning to execution and delivery.
• Own status reporting, risk and issue management, and client expectation management.
• Proactively identify issues and risks, and work with project team to develop mitigation plans and provide timely escalation.
• Schedule and facilitate standups and related project plan communications to provide ongoing transparency, status reports, and escalation of risks and issues impacting project delivery along with issue resolution.
• Maintain appropriate documentation and ensure projects are highly visible and accessible in a centralized platform.
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Lead post-project evaluation to identify successful and unsuccessful project elements. 

We are looking for someone with the following skills:

• 10+ years project management experience as a primary stakeholder in organizing, planning, and executing large-to-enterprise-scale projects and programs with complex global and/or multi-brand clients, from vision through implementation within an enterprise client-focused SaaS organization.
• Extensive experience working with business stakeholders within enterprise product implementations in mixed project and scrum teams.
• Excellent organization and time management, along with outstanding verbal and written communication that can influence at all levels of the organization.
• Multiple examples of acting as PM for the implementation of marketing technologies (especially customer data platforms, analytics, campaign management, and/or data management solutions) from the vantage point of a consulting, operations or customer success related support function.
• Functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices and standard platform capabilities.
• A problem-solving, analytical mind applied to meet customers’ needs and expectations.
• Exceptional teamwork and interpersonal skills.

You will be a great fit if you:

• Are passionate about software and technology, especially B2B enterprise software.
• Bring deep knowledge of estimation techniques, agile and waterfall methodologies, and an ability to structure project plans mixing different approaches if necessary.
• Possess an entrepreneurial spirit along with a roll-up-your sleeves attitude.
• Can manage a high volume, deadline driven workload and handle the pressure that comes with that, while helping the project team stay focused and positive throughout.
• Demonstrate decisiveness and consensus building in resolving business problems, making decisions, and identifying priorities.
• Possess demonstrated technical proficiency with a mix of project management, CRM, and collaboration (e.g., Gainsight, Jira, Wrike) tools.
• Project management certification (e.g., PMP, ScrumMaster, PRINCE2) credentials highly preferred.
• Bachelor's degree or equivalent experience.
• Be able to travel 25% of the time to customer meetings – and occasionally more during the discovery and requirements phase of particular engagements.

Reasons to join us:

• Help build the best marketing technology product ever, period.
• Take advantage of enormous opportunities for career advancement.
• Work with big name brands to achieve their marketing goals.
• Enjoy competitive salary & benefits and a flexible approach to work with the option of working in office, hybrid, or fully remote.
• Thrive in an inclusive, multi-cultural environment with a values-driven work culture that has been deliberately crafted from the beginning.

About BlueConic:
BlueConic is the market-leading customer data platform, which gives marketers the power to liberate their data and use it to improve marketing outcomes. Our clients use BlueConic to unify individual-level data and then use that single view across channels. Our SaaS platform is the solution for challenges marketers haven’t been able to solve for years. We’re headquartered in Boston and our development team works from the Netherlands. With more than 300 brands currently using the platform, our work is experienced by millions.

As a group, we are driven by “building the dream” - the collective passion, ethic, vision, and set of values channeled by a group to achieve a common goal of being extraordinary. Our goal is for BlueConic to be a fun, productive, welcoming, and safe space where BlueCrew members of all races, gender identities, gender expressions, sexual orientations, physical abilities, physical appearances, socioeconomic backgrounds, life experiences, nationalities, ages, religions, and beliefs are empowered to be able to make an outsized impact every day – for customers, for partners, for employees.

To join the BlueCrew is to:

• Enjoy hard work and seek out a challenge.
• Care deeply about your colleagues, the mission, and your results.
• Draw energy from the task at hand and radiate it to motivate the people around you.
• Have amazing ideas and be able to bring them to fruition.
• Prioritize hustle over title and results over resumes.
• Balance the pragmatic and systematic, repeatability and opportunism.
• Refuse to compromise on quality, honesty, or dedication.
• Insist on the highest caliber deliverables, especially when sharing externally, even when it seems excessive or nit-picky.