SAFe Scrum Master
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
SAFe Scrum Master
This position will be part of a client-facing team engaged in strategic initiatives. The Scrum Master is an integral part of the firm's strategy to build scalability and efficiently deliver program management capabilities. This role will partner with senior leadership and delivery teams to lead program planning and execution across various functions, driving programs to achieve mission-critical outcomes for our clients. The Scrum Master will integrate multiple stakeholders, complicated data dependencies, and intersecting workstreams across large-scale transformation projects.
Responsibilities:
- Lead the scrum team in using Agile methodology and scrum practices
- Helping the product owner and development team to achieve customer satisfaction
- Lead the scrum and development teams in self-organization
- Remove impediments and coach the scrum team on removing impediments
- Help the scrum and development teams to identify and fill in blanks in the Agile framework
- Resolve conflicts and issues that occur
- Help the scrum team achieve higher levels of scrum maturity
- Support the product owner and provide education where needed
- Define, track and manage timelines, milestones and deliverables
- Understand high level product and implementation business requirements and ensure user stories support business objectives
- Rigorously manage scope and deliver per the product roadmap and backlog
- Understand and communicate product status against plan, making effective use of data, visuals and both verbal and written communication
- Manage relationships with internal and external stakeholders, including cross-discipline leaders, product team members and customers
- Effectively facilitate meetings with a variety of stakeholders
- Track and manage team, implementation, and related support issues and risks
- Ensures that project status, issues and successes are communicated and documented
- Participate and lead unstructured problem solving with the team and client on issues which arise during the course of a large program
- Collaborate with the client team to set up meetings, workshops & seminars
- Enables successful delivery of the client engagements
Qualifications:
- Bachelor's Degree with 6+ years' experience in Project Management; technical project management and Scrum Master experience preferred
- SAFe Certification is a must have
- Thorough understanding of project management phases, techniques and tools & reporting
- Ability to work in Agile, Waterfall and hybrid methodologies
- Strong knowledge of PMI and Agile project management standards and terminologies. PMI/PMP, Prince2, or Agile certification desired
- Experience managing multiple projects at once and ensuring priority of issues and risks
- Understands the prioritizes and able to escalates where necessary and help prepare a risk mitigation plan
- Strong ability to implement processes, excellent oral and written communication skills, leadership skills and self-motivation, polished interpersonal skills, customer focus
- Proactive, identifies opportunities/challenges and takes initiative
- Comfortable with ambiguity and willing to roll up his/her sleeves to achieve project success, thrives on unstructured projects and problem-solving
ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
ZS is committed to providing and maintaining a safe workplace. Must have received full COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required upon acceptance of offer of employment. Exemption process available on a limited basis.
NO AGENCY CALLS, PLEASE.
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