Digital Project Manager
About the team:
Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy, and Insurance industries. We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.
About the Job:
As a Digital Project Manager with a specific focus on digital engagements, you will play a key role in the delivery of transformational digital products and services engagements for our clients. You will work closely with project teams (including digital strategists, UX/UI designers, product managers, engineers, data scientists and industry SMEs) and client stakeholders to understand client and user needs, resolve conflicts and remove barriers, and ensure deliverables are on-time and meet quality standards. This role will typically interface with a diverse mix of Capco and client employees, all working towards the ultimate goal of delivering a project on-time and at or under budget.
What You’ll Get to Do:
- Assist in the definition of project scope and goals, including project and staffing estimation
- Define and create project approach, including project plans, targets, milestones and dependencies
- Track project/engagement dependencies, milestones, and deliverables to ensure successful project implementation and deployment.
- Maintain an understanding of client strategies, needs and requirements, and/or help the client to define them
- Translate the client strategy, needs & requirements into clear direction for the Capco and/or client teams (some of whom may be technical specialists with limited purview)
- Delegate tasks to the team member best positioned to complete them, while ensuring that team members of different skillsets collaborate and work together to complete deliverables
- Lead client communications across all project work threads. Ensure appropriate client communications regarding issues and risks to foster project success and long-term client relationship.
- Partner with clients, product owners and project teams to ensure on-time, and on-budget, quality delivery
- Serves as internal escalation point person on projects and ability to successfully resolve problems and issues.
What You’ll Bring with You:
- 5+ years project and/or program management experience, with experience leading projects across digital product delivery, UI/UX design and/or digital strategy
- Experience working for a management and/or technology consulting firm and/or creative agency highly desired
- Experience managing creative teams (visual design, content design, UX/UI design) to create user-centric solutions highly desired
- Knowledge of various project management methodologies (agile/scrum, waterfall, etc.)
- Excellent communication, interpersonal and negotiation skills
- Experience creating and owning/managing project budgets
- Experience working with financial services, insurance or energy clients a plus
Why Capco?
You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to get started?
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.