Business Effectiveness Consulting Director

| Chicago, IL
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Job Summary
Manage the implementation of change management projects including stakeholder management, leadership alignment, organizational development, culture and communication.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  1. Assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues. Drives effective balance of consistency and unique team needs.

  1. Prepares deployment of organization changes while aligning organization and business processes. Develops plans that include time line and deliverables. Identifies and tracks progress to plan and takes action as necessary if risks arise.

  1. Drives development of communications plans with internal business partners.

  1. Prepares and implements communications for cross-functional audiences at all levels of the organization through email, web, and print media. Assists team members with customizing communications for their audience-specific needs.

  1. Mobilizes change network including implementing communications with stakeholders.

  1. Assists with the development and execution of overall project communications strategy and plan.

  1. Identifies structure and governance for change management. Facilitates cross team sharing of best practices and lessons learned.

  1. Measures change process and execute business readiness assessment and activities (surveys, focus groups, etc.)

May perform additional duties as assigned.
Reporting Relationship
Typically AVP and above
Skills, Knowledge & Abilities
• Prior communications experience in a corporate environment, preferably with an emphasis on a major transformational project • Excellent verbal and written communication skills • Excellent project management skills• Ability to quickly understand and adapt to an organization, including its people and processes • Ability to drive to best solutions, manage to deadlines and produce quality deliverables, striking the right balance between consensus and setting direction • Thorough business background and an understanding of transformational efforts • Proven and demonstrated knowledge of communications best practices related to change management endeavors • Ability to work and communicate well with all management levels and cross functional project teams • High-level of integrity with regards to confidential information • Demonstrated leadership with regards to problem solving and corporate initiatives related to communication and change management • The ability to effectively interact with and influence senior leaders to facilitate decisions and actions • Experience conducting a variety of assessments (e.g. change readiness, stakeholder, risk, learning needs) and developing action plans as appropriate. • Creative problem-solving ability and a consultancy mindset • Proficient use of Microsoft Office applications especially PowerPoint and Excel
Education & Experience
Bachelor's degree with Master's preferred in Human Resources, Organizational Development, or equivalent.
Typically a minimum of 10 years of experience with communications, business process redesign, organizational development, project management, and process improvement.
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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
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