Project Support Manager

Posted 7 Hours Ago
Be an Early Applicant
Wayne, PA, USA
In-Office
79K-197K Annually
Entry level
Healthtech
The Role
Manage end-to-end project delivery across initiation, planning, execution, monitoring, and closure. Develop Smartsheet project plans, manage risks, dependencies, scope, change control, vendors, and cross-functional teams. Lead client governance, status reporting, issue escalation, executive communications, meetings, and project documentation. Ensure contractual timelines, quality standards, stakeholder alignment, and successful outcomes across multiple concurrent projects.
Summary Generated by Built In
IQVIA Overview:
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. Our work accelerates the development and commercialization of medical treatments that improve patient outcomes and population health worldwide. With a multidisciplinary team of 88000+ experts spanning data science commercialization regulatory and technology IQVIA empowers its consultants to translate the world’s most pressing healthcare challenges into actionable strategies that speed new therapies to market.
Job Overview:
The Project Manager will spearhead the end-to-end implementation and delivery of projects across various stakeholders ensuring alignment with contractual commitments and client objectives. This role involves defining establishing and managing implementation delivery expectations across programs using a hybrid project management approach ensuring successful execution and client satisfaction.
Responsibilities:
  • Lead the complete project lifecycle including initiation planning execution monitoring and closure ensuring delivery within contractual timelines and scope.
  • Develop and maintain detailed project plans and timelines using Smartsheet covering dependencies milestones risks and resource allocation.
  • Manage delivery within compressed timelines proactively identifying risks and implementing mitigation strategies to ensure schedule adherence.
  • Establish and enforce change management and change control processes including documentation and stakeholder alignment to manage and mitigate scope creep.
  • Coordinate and lead cross-functional teams to ensure seamless execution of deliverables.
  • Manage and coordinate with third-party vendors and external partners ensuring alignment with project objectives timelines and quality standards.
  • Lead client-facing governance including status reporting risk/issue escalation and executive-level communication.
  • Conduct and lead client and internal status meetings ensuring clear documentation of actions risks and decisions.
  • Maintain all project documentation RAID logs and deliverables in compliance with organizational standards.
Qualifications:
  • Bachelor’s Degree preferred; PMP (Project Management Professional) certification preferred.
  • Proven experience managing complex projects in fast-paced client-facing environments.
  • Demonstrated expertise in project management tools with Smartsheet preferred for planning tracking and reporting.
  • Experience managing scope risks dependencies and issue resolution across large-scale programs.
  • Proven ability to deliver within compressed timelines and high-pressure environments.
  • Experience managing cross-functional teams and third-party vendors.
  • Strong stakeholder management and communication skills including executive-level reporting.
  • Ability to manage multiple projects and priorities simultaneously.
  • Highly organized with the ability to maintain detailed documentation and governance artifacts.
  • Demonstrated ownership accountability and ability to drive outcomes independently.
  • Experience leveraging Microsoft Copilot to enhance project delivery and documentation.
  • Experience in pharmaceutical patient support services (PSS) copay or HUB programs preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $78,700.00 - $196,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Skills Required

  • Bachelor's degree
  • PMP certification
  • Experience managing complex projects in fast-paced, client-facing environments
  • Expertise with project management tools; Smartsheet preferred
  • Experience managing scope, risks, dependencies, and issue resolution across large-scale programs
  • Ability to deliver within compressed timelines and high-pressure environments
  • Experience managing cross-functional teams and third-party vendors
  • Strong stakeholder management and communication skills, including executive-level reporting
  • Ability to manage multiple projects and priorities simultaneously
  • Strong organization and ability to maintain detailed documentation and governance artifacts
  • Ownership, accountability, and ability to drive outcomes independently
  • Experience leveraging Microsoft Copilot to enhance project delivery and documentation
  • Experience in pharmaceutical patient support services, copay, or HUB programs

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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