The Role
The role involves documenting helpdesk processes, training a Chat Robot, providing feedback, and participating in IT helpdesk support.
Summary Generated by Built In
Job Summary & Responsibilities
- Collect and documentation helpdesk wiki to fit the Chat Robot training.
- Implement training to the Chat Robot and provide report and feedback.
- Other IT helpdesk daily support process study.
- Simple software development job and smart technology studying.
- Undergraduate student majoring computer, information technology, big data, AI or related.
- Interested in IT work and smart to new technology learning.
- Basic software skill is required, C#, python.
- Implement internship during summer vacation Jul~Aug and if after summer vacation could come 2-3 days per week is preference.
Top Skills
C#
Python
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The Company
What We Do
For over a half-century, Advantest has been designing innovative electronic measuring equipment and semiconductor test systems essential to the development and manufacture of advanced computer and telecommunications products. On April 1, 2012, Advantest completed its integration of Verigy Ltd.
Additional Information about Advantest can be found at www.advantest.com.
