Project Manager

Posted Yesterday
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Durham, NC, USA
In-Office
Mid level
Biotech • Pharmaceutical
The Role
Lead client-facing CDMO programs by coordinating internal teams, managing schedules and budgets, mitigating risks, driving scope changes, and maintaining client records to ensure on-time, compliant delivery and high client satisfaction.
Summary Generated by Built In

 

Project Manager

Onsite | Durham, NC | Full-Time

Position Summary – The Project Manager plays a critical role in leading and executing client programs across MedPharm’s end-to-end CDMO services. This client-facing position ensures seamless project execution by coordinating internal teams, managing key project milestones, and driving revenue through proactive scope management. Acting as the primary liaison between clients and internal departments, the Project Manager provides strategic oversight, mitigates risks, and identifies opportunities to optimize project delivery and client satisfaction.

Essential Functions

Client Engagement & Program Leadership

  • Serve as the primary point of contact for clients, maintaining overall project knowledge and fostering strong relationships.
  • Lead project team activities and ensure alignment between MedPharm and client expectations.
  • Provide regular updates to clients and internal stakeholders, ensuring transparency and strategic alignment.

Project Planning & Execution

  • Develop and maintain Gantt charts to communicate timelines and progress.
  • Identify and manage critical dependencies to ensure smooth execution of project activities.
  • Ensure proper utilization of project management tools, including meeting agendas, minutes, trackers, and dashboards.
  • Liaise with the Finance team to confirm recognition of contractual milestones and monitor project expenditure to remain within budget.
  • Manage the extension and expansion of ongoing projects, including the planning and delivery of change orders.
  • Maintain accurate and up-to-date client records within designated platforms such as Salesforce, Smartsheet, or other internal systems.

Risk & Issue Management

  • Proactively identify and mitigate project risks, escalating unresolved issues or resource constraints as needed.
  • Facilitate cross-functional problem-solving and decision-making to maintain project momentum.
  • Drive accountability across teams to meet contracted commitments and deliverables.

Process Optimization & Continuous Improvement

  • Partner with leadership to enhance project management processes and tools.
  • Contribute to operational excellence by identifying efficiencies and best practices.
  • Ensure compliance with MedPharm’s quality standards, regulatory requirements, and training programs.

Key Relationships (examples: Depts or Individual positions that this position will be working closely with):

  • Technical Teams
  • Senior/Executive Management
  • Business Development
  • Finance

Travel requirements:

  • Minimal travel required, limited to occasional client visits or conferences as needed

Education and Experience

  • Bachelor’s degree in chemistry, Life Sciences, or a related field with 2–4 years of relevant experience in project management within the pharmaceutical, biotech, or CDMO industry.
  • PMP certification and/or a Master’s degree is highly desirable.
  • Prior experience in a CDMO or CMO environment is strongly preferred.

Knowledge, Skills, and Abilities

  • Proficiency in MS Office Suite (Excel, Word, Project, PowerPoint, Outlook), Smartsheet, and Adobe Pro.
  • Strong problem-solving skills with a proactive, solution-oriented mindset.
  • Ability to thrive in a fast-paced, high-volume environment with competing priorities

Physical Demands and Work Environment

While performing the duties of this job, there may be certain physical demands required for the position.

Other Duties 

You may be asked to take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company is committed to making reasonable adjustments to the workplace to ensure the role is accessible to all candidates, including those with disabilities. To perform the job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Skills Required

  • Bachelor's degree in chemistry, life sciences, or related field
  • 2-4 years project management experience in pharmaceutical, biotech, or CDMO environment
  • Proficiency with MS Office (Excel, Word, Project, PowerPoint, Outlook)
  • Proficiency with Smartsheet
  • Experience maintaining client records in Salesforce or similar CRM
  • Proficiency with Adobe Pro
  • PMP certification and/or Master's degree
  • Prior experience in a CDMO or CMO environment
  • Strong problem-solving skills and ability to manage competing priorities in fast-paced environment
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The Company
Durham, NC
230 Employees
Year Founded: 1999

What We Do

MedPharm is a world-leading contract provider of topical and transdermal product design and development services. Our delivery of robust and innovative research has commanded recognition from regulators and investors alike. We utilise our unique cost-effective performance testing models to mitigate risk and accelerate development times.

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