As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is the global leader in high-speed connectivity. The Services Deployment Project Manager within Services plays a critical role in delivering complex network deployment programs, including optical network deployments, from site readiness through customer acceptance. This role is execution focused and well suited for experienced deployment project managers who thrive in multi-vendor, customer-facing environments and are motivated to deepen their expertise in Infra networking while delivering safe, on-time, and high-quality outcomes across Japan.
How you will make an impact:
• Lead end-to-end network deployment programs, including optical network deployments, from installation through turn-up and customer acceptance
• Own and manage deployment schedules by aligning field activities, material availability, and resource plans using structured project management practices
• Coordinate cross-functionally with Engineering, Supply Chain, Field Services, and external delivery partners to enable seamless execution
• Identify, manage, and mitigate deployment risks related to site readiness, safety, logistics, access constraints, and regulatory compliance
• Provide clear, accurate, and timely status updates on schedule, risks, and costs to customers and internal stakeholders
• Drive issue resolution across multiple workstreams while maintaining strong, trust-based customer relationships
• Champion safety, quality, and continuous improvement throughout the deployment lifecycle
The must haves:
• Bachelor’s degree or equivalent practical experience in engineering, telecommunications, or a related technical field
• 5+ years of experience managing large-scale network or infrastructure deployment projects, including optical or transport environments
• Demonstrated experience coordinating field teams, subcontractors, and vendors across multiple sites
• Working knowledge of network deployment lifecycles, site readiness, and acceptance processes
• Proficiency with Microsoft Project or comparable project scheduling and reporting tools
• Strong customer-facing communication skills with the ability to engage effectively across cultures and functions
Nice to haves:
• Experience with Dense Wavelength Division Multiplexing (DWDM) or Optical Transport Network (OTN) technologies, or demonstrated ability to quickly ramp in complex network domains
• Familiarity with deployment practices, site access norms, and regulatory considerations in Japan
• Project Management Professional (PMP)® or equivalent project management certification
• Experience supporting commissioning, testing, and customer acceptance activities
• Exposure to multi-vendor or multi-technology rollout programs across regions
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in a relevant field or equivalent experience
- 5+ years of experience in project management
- Proficiency in Microsoft Project and other project management tools
- Strong communication, organizational, and leadership skills
- Demonstrated ability to manage multiple projects and priorities effectively
- Knowledge of risk management and change management processes
- Experience working with cross-functional teams and external customers
- PMP certification or equivalent
- Familiarity with supply chain activities and resource planning
- Experience with Work Breakdown Structures and Responsibility Assignment Matrix
- Ability to generate periodic reports concerning project issues and progress status
- Previous experience managing vendor relationships and incorporating milestones into project plans
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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