Responsibilities
- Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s)
- Works with client and internal teams to develop documentation for a given project including business goals and objectives, project strategy, scope, requirements, and a detailed project plan; may assist in the development of use cases, test cases and training needs, as necessary, for all project assignments
- Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports
- Runs regular project meetings, setting the agenda, leading the meeting and documenting/delegating action items, meeting notes, client satisfaction and timeline shifts
- Manages client activities, resolves problems and communicates escalations or issues to management in a timely manner, ensuring that all communication is professional, accurate and the appropriate level of information for the intended audience priorities
- Manages according to project plan and scope of work- quickly identifies scope creep and deploys measures to enforce change management procedures/controls
Competencies
- Proven knowledge of the concepts, methods and practices of project management and demonstrable strong time-management and follow up skills required; Ability to manage/prioritize competing demands across multiple projects
- Strong communication, writing, listening, analytical, and problem-solving skills; Demonstrable organizational and leadership skills are critical to success as well as the ability to remain calm/comfortable through ambiguous or vague situations
- Ability to think critically, document factually, and stay focused on the underlying business requirements to contribute in a technical team environment
- A focus on consistent, high-quality delivery of work product, demonstrable throughout one’s work
- Integrity, authenticity, respect, and confidentiality; Ability to work collaboratively and diplomatically across global business units
- Ability to workIndependently/with high level of autonomy. Self-motivated with strong sense of urgency to (a) drive project team to meet deadlines and (b) continuously evaluate existing processes and procedures to make recommendations for improvement
- Supports PMO Director to develop skills of staff; advises and encourages junior staff on how to complete tasks and activities with greater efficiency through application of lessons learned from prior projects; recommends training(s) to mitigate knowledge gaps and improve strategy execution
Requirements
- Experience in a dynamic, fluid software working environment; 10+ years of Industry experience delivering mobility software solutions and services to domestic and global clients
- Bachelor’s Degree
- Minimum of 8-10 years of project management experience; Project Management Professional (PMP) or equivalent certification preferred
- Experience working across multiple technical projects that include HRIS, Mobile Device Management (MDM), AP/GL and financial systems integrations
- Business travel as dictated by client project requirements, expected <25% of the time
- Experience with project management tool sets to include MS suite of products, JIRA, SharePoint, and Smartsheet
Top Skills
What We Do
Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 900 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India. For more information, go to www.sakon.com.









