About the Role
We are seeking a highly motivated Project Manager to join our Operations & Customer Success team at Massive Bio. The ideal candidate will play a pivotal role in managing the clinical trial patient journey, driving cross-functional collaboration, and ensuring high-quality deliverables for our clients and partners. This position offers a unique opportunity to contribute to cutting-edge clinical trials in oncology and hematology while gaining international experience in a rapidly growing biotech environment.
Key ResponsibilitiesReporting directly to the Sr. Manager, Operations and Customer Success, the ideal candidate shall:- Manage clinical trial programs end-to-end, including trial funnel management and patient acquisition channels.
- Collaborate cross-functionally with Marketing, Provider Engagement, and Clinical Operations teams to optimize patient experience.
- Prepare and maintain weekly/monthly reports to track client success metrics and project progress.
- Oversee action item management, ensuring timely follow-up and completion of tasks arising from client meetings and sponsor requests.
- Draft, update, and maintain regulatory letters, track patient status, and prepare client-facing presentation materials.
- Ensure accurate documentation of trial facility details and updates in internal CRM and EMR systems.
- Contribute to continuous improvement of operational workflows to enhance efficiency and client satisfaction.
- Bachelor’s degree from a top-tier university with strong academic achievement in one of the following majors:
- Medicine, Pharmacology, Nursing, Molecular Biology & Genetics, Biology, Chemistry, Chemical Engineering, Biomedical Engineering
- Graduates in Business Administration/Management, Economics, Industrial Engineering, Process Engineering, Systems Engineering, Computer Engineering, Data Science or Statistics are welcome if supported by a Master’s (and/or any other post-undergraduate) degree in Life Sciences with physiology and pharmacology knowledge, from a top-tier, internationally accredited institute.
- Minimum 2 years of experience in an international pharmaceutical, healthcare, or biotechnology company, preferably in a Project Manager or Product Manager capacity.
- Prior experience in CROs or clinical trial management is a significant asset.
- Demonstrated experience with CRM tools (e.g., HubSpot, Salesforce).
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Essential understanding of human physiology; knowledge in oncology and/or hematology is a plus.
- Fluency in English (C1.3 or above); additional languages are an advantage.
- Knowledge of HIPAA and GDPR compliance is a plus.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- No travel restrictions.
- Exposure to cutting-edge clinical trials in oncology and hematology.
- An opportunity to grow within a fast-paced international biotechnology company.
- Collaborative environment with a mission-driven culture focused on patient access to innovative therapies.
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What We Do
Increasing Accessibility to Clinical Trials and Personalized Cancer Treatment Options. Every cancer patient is different and deserves treatment of the highest quality that is personalized, affordable, and easily accessible. Massive Bio translates the world-class oncology knowledge of the large cancer centers' experts, facilitates a virtual tumor board collaboratively with the treating oncologist, and advises the patient and treating oncologist to operationalize these expert recommendations at the point of care thereby, eliminating additional time, travel, and cost. 85% of US cancer patients receive treatments in community practices where treating oncologists are overwhelmed with the influx of new tests and treatments while trying to manage their busy practices. We believe all cancer patients deserve equal access to the latest in cancer research and treatment
