Project Manager

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

The Project Manager is responsible for planning, leading, and directing several interconnected PAR enterprise restaurant technology deployment projects. This role leads internal and external project teams that specialize in restaurant technology implementations. Projects include customer-specific, customized enterprise software and hardware solutions sold and architected by PAR.

The Project Manager provides ongoing project updates to customers and PAR executives and regularly communicates with customers, PAR colleagues, and third-party partners to keep projects on track. This role works cross-functionally across PAR to achieve strategic goals and business objectives and owns all project-management activities within the assigned scope. Deployment projects may include installation activity that occurs overnight and on weekends, and this role may need to manage related issues and escalations from time to time.

Position Location:

Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To:

Sr. Manager, Project Management

What We’re Looking For:

• Extensive knowledge of project management methodologies and processes.

• 5+ years of experience in restaurant management or the restaurant technology industry.

• 5+ years of experience working directly within the enterprise customer space.

• 5+ years of project management experience.

• Natural ability to prioritize and execute tasks in a high-pressure environment.

• Ability to resolve project resource challenges.

• Exceptional ability to prioritize work based on the highest value to customers and PAR while aligning with business objectives and strategy.

• Exceptional organizational skills.

• Flexibility to adjust to rapidly evolving business needs.

• Excellent written and verbal communication skills.

• Ability to maintain a flexible schedule to accommodate multiple time zones, overnight or weekend deployment activity, and occasional escalations.

• Ability to travel as required.

Additional skills:

• Experience with Microsoft Office, Jotform, Slack, and Monday.com is preferred.

• Ability to communicate accurate and timely project reporting across multiple levels within PAR and customer organizations, including executive leadership.

• Strong negotiation and stakeholder-management skills across customers, vendors, and third-party consultants.

Unleash your potential: What you will be doing and owning:

• Direct and manage enterprise deployment projects with full accountability for successful delivery.

• Establish and maintain cross-functional project leadership with customers, vendors, and third-party consultants to complete projects on time and within budget.

• Identify and manage issues, risks, project dependencies, milestones, and the critical path to achieve projected outcomes.

• Define, verify, and control project scope and negotiate scope changes with customers.

• Direct, motivate, and lead project team members.

• Manage exceptions and escalate issues that affect deployment projects.

• Attend and facilitate meetings with PAR colleagues, customers, and third-party vendors.

• Provide real-time and scheduled project updates through reporting, meetings, and dashboards.

• Maintain current knowledge of project status and remain prepared to communicate updates at all times.

• Stay actively engaged with stakeholders to support on-time project delivery.

AI Integration:

• Leverage AI tools to identify project risks and dependencies, summarize project activity, improve status reporting and documentation, and support data-informed planning while maintaining appropriate human review and judgment.

Interview Process:

• Interview #1: Phone or Video Screen with Talent Acquisition Team

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.