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IF YOU CARE, THERE’S A PLACE FOR YOU HERE
EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere. Click here to learn more about EFI Global.
PRIMARY PURPOSE: The Project Manager, EFI coordinates and manages assigned fire investigation and engineering projects, supporting Fire Investigators and Engineers in determining origin, cause, and responsibility. Ensures projects are completed in accordance with client or assigned legal counsel requirements, established budgets, timelines, and company procedures while serving as a primary point of contact for project-related activities.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Project Planning & Coordination- Coordinate assigned project activities based on established scope, client requirements, timelines, budgets, and company procedures.
- Support the assignment and scheduling of investigators, engineers, environmental professionals, and other resources based on availability and project needs.
- Maintain project schedules, task lists, and workflow information; follow up on outstanding activities and escalate delays or resource conflicts.
- Coordinate approved requests for legal support services, specialty expertise, laboratory services, or other project resources.
Budget & Financial Management
- Assist with preparing and maintaining project budgets using established assumptions for travel, lodging, laboratory services, rental vehicles, and other project costs.
- Track project activity, deliverables, timelines, and expenses; identify variances and provide timely information to project leadership.
- Document approved scope changes and support budget updates and related client communications.
- Partner with centralized billing teams to verify project information, review supporting costs, and facilitate accurate invoice preparation and delivery.
Stakeholder & Client Management
- Provide routine project status, scheduling, documentation, and budget updates to clients and internal stakeholders within established guidelines.
- Collaborate with fire investigators, engineers, environmental professionals, billing partners, and operational leadership to support timely project completion.
- Respond to routine project questions and refer technical, contractual, legal, or complex service matters to the appropriate subject matter expert or leader.
Project Administration & Reporting
- Coordinate report workflows and delivery, confirming that required documentation is complete and submitted within established timelines.
- Perform administrative review of reports for completeness, formatting, and required supporting documentation; route technical content questions to qualified professionals.
- Maintain accurate project records, status information, correspondence, and required documentation in company systems.
- Prepare routine project tracking reports and summaries for project management and operational leadership.
- Support client service and business development efforts through professional interactions, responsive project coordination, and participation in approved industry or client events.
- Build working knowledge of EFI services, systems, processes, and client expectations.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
QUALIFICATIONS
Education & Licensing
High school diploma or GED required. Bachelor's degree in a related major from an accredited college or university preferred, or equivalent experience.
Experience
Two (2) years of related experience or an equivalent combination of education and experience required, including project experience in a team setting; claims administration, forensic consulting, insurance services, fire investigation support, or a related professional services environment.
Skills & Knowledge
- Working knowledge of project coordination practices, including scheduling, documentation, task tracking, and budget monitoring.
- Ability to organize and prioritize multiple assignments, follow established procedures, and meet deadlines.
- Ability to review project information, recognize variances or potential issues, and escalate concerns appropriately.
- Effective verbal and written communication skills with the ability to interact professionally with clients and internal stakeholders.
- Proficiency in Microsoft Office applications and the ability to learn project, billing, and case management systems.
- Ability to maintain accurate records and handle confidential or sensitive project information with discretion.
- Ability to build productive working relationships and provide responsive service to internal and external clients.
- Working knowledge of insurance, forensic, engineering, environmental, or fire investigation environments preferred.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NEXT STEPSIf your application is selected to advance to the next round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial call.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the annual range of starting pay for this role is $60,000 - $63,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace
Skills Required
- High school diploma or GED
- Bachelor's degree in a related major or equivalent experience
- Two years of related experience or equivalent combination of education and experience
- Project experience in a team setting
- Experience in claims administration, forensic consulting, insurance services, fire investigation support, or related professional services
- Working knowledge of project coordination, scheduling, documentation, task tracking, and budget monitoring
- Proficiency in Microsoft Office applications
- Effective verbal and written communication skills
- Ability to organize multiple assignments, meet deadlines, identify variances, and escalate concerns
- Working knowledge of insurance, forensic, engineering, environmental, or fire investigation environments
What We Do
Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, to becoming a recognized leader in engineering failure analysis, origin and cause investigations, environmental consulting, laboratory testing and specialty consulting. Each member of our multi-disciplinary team of more than 700 professional engineers, fire investigators, architects and scientists was selected for his or her technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. This expertise, coupled with the extensive coverage of more than 62 national offices plus offices in Canada, the United Kingdom and Brazil to provide global work abroad capability, has earned us a reputation for delivering timely responses that consistently meets our clients’ expectations — anytime, anywhere. EFI Global currently provides engineering services in the state of North Carolina by our partner firm, EFI Global of North Carolina, P.C. We also provide engineering services in the states of New York and New Jersey by our partner firm, EFI Global Engineering of New York, P.C. EFI Global is part of the Sedgwick family of companies, a global leader in the independent insurance claims industry.
