Project Manager

Posted 2 Hours Ago
Be an Early Applicant
27 Locations
Remote or Hybrid
Entry level
Information Technology • Marketing Tech • Professional Services • Consulting
The Role
Manage client-facing, multidisciplinary projects across strategy, creative, content, analytics, communications, and technology teams. Responsibilities include project planning, budgeting, resourcing, risk and change management, content coordination, client communications, presentations, quality assurance, and process improvement. The role requires strong stakeholder management, organization, analytical ability, presentation skills, and proficiency with project tracking and Microsoft Office tools.
Summary Generated by Built In
At Bond, we craft innovative solutions with the aim of strengthening brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in exciting directions, and as a Project Manager (Non-Technical, Client-Facing), you’ll play a key role in helping drive the future of automotive customer engagement. 
 
Please note: This is not an IT or software development project manager role. Instead, it is a client-facing project management position focused on the delivery of integrated programs - bringing together strategy, creative, content, analytics, communications, and technology partners to deliver great client outcomes. 
 
You will work collaboratively with clients and cross-functional teams to deliver multi-disciplinary projects successfully. You’ll bring hands-on project management skills, a strong eye for content, and confident presentation skills to help ensure great work is delivered on time, within scope, and on budget - while looking for ways to improve outcomes and strengthen client relationships. 
We are seeking a highly motivated and passionate individual to join our dynamic team based in our Madrid, Spain office.
Job requirements
  • Solid experience managing client-facing projects in fast-paced environments is essential- ideally within an agency, loyalty, automotive, or marketing setting.
  • Strong content management experience, including organising, tracking, and quality-checking content across multiple deliverables, platforms, and review cycles.
  • Strong relationship management skills, with the ability to build trust, influence, and collaborate effectively across diverse stakeholders.
  • Comfortable working with cross-functional teams and keeping strategy, creative, analytics, communications, and technology partners aligned.
  • Comfortable using project planning and tracking tools - such as Gantt charts, resource schedules, Microsoft Project, and Dynamics (or similar) to organise work, manage timelines, and keep cross-functional teams aligned.
  • Strong presentation skills - able to build polished, well-structured decks and confidently present updates, recommendations, and next steps to internal teams and clients - along with excellent communication and interpersonal skills.
  • Professional fluency in English (written and spoken), with the ability to communicate clearly and confidently with global clients, partners, and internal teams.
  • Organised and detail-oriented, with the ability to prioritise, solve problems, and make decisions under pressure while keeping a strong focus on quality, timelines, and stakeholder satisfaction.
  • Strong analytical skills, supported by proficiency in the Microsoft Office Suite (Word, Excel, and especially PowerPoint), enabling you to manage ambiguity and adapt in dynamic environments.
  • A PMP certification is considered an asset, showing alignment with industry standards and best practices, but it is not required.
  • Flexibility to travel or work outside of standard hours as needed to support project success.

Job responsibilities
  • Manage multi-stakeholder client projects, collaborating with internal teams and external partners to ensure alignment and successful delivery.
  • Act as a trusted partner by building a solid understanding of client business goals, industry context, and customer engagement strategies.
  • Create, monitor, and manage project plans, including launch schedules, communication plans, risk management, and change management.
  • Collaborate across diverse teams - from strategy and creative to analytics, communications, and technology specialists - to deliver high-quality, integrated solutions.
  • Track budgets and resourcing, including forecasting, monitoring spend, and supporting statements of work and account growth opportunities.
  • Facilitate ongoing client communication, leading weekly updates, managing ad hoc requests, and ensuring transparency on project health, risks, and progress.
  • Support content management across your projects - coordinating content intake, version control, reviews, and approvals, and keeping content organised, accurate, and consistent across deliverables and platforms.
  • Prepare and deliver clear, engaging presentations - including status reports, project recaps, and client-facing decks - that communicate progress, recommendations, and next steps with confidence.
  • Establish and optimise communication cadences and documentation, providing clarity on milestones, achievements, and issue resolution strategies.
  • Maintain and improve project processes, ensuring quality assurance across a broad range of deliverables (strategy, creative, content, analytics).
  • Support pipeline forecasting and account reporting, identifying opportunities for efficiency, added value, and continuous improvement.

Benefits
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
Vacancy Type: This posting is for an existing vacancy.  
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.  
Why Bond? 
Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients. 
 
Ready to Make Your Mark? 
If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team. 

Skills Required

  • Solid experience managing client-facing projects in fast-paced environments, ideally within an agency, loyalty, automotive, or marketing setting
  • Strong content management experience across multiple deliverables, platforms, and review cycles
  • Strong relationship management and stakeholder collaboration skills
  • Experience coordinating cross-functional strategy, creative, analytics, communications, and technology teams
  • Comfort using project planning and tracking tools, including Gantt charts, resource schedules, Microsoft Project, and Dynamics or similar
  • Strong presentation, communication, and interpersonal skills
  • Professional fluency in written and spoken English
  • Organization, attention to detail, prioritization, problem-solving, and decision-making under pressure
  • Strong analytical skills and proficiency with Microsoft Office, especially Word, Excel, and PowerPoint
  • PMP certification
  • Flexibility to travel or work outside standard hours as needed
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The Company
HQ: Toronto
800 Employees
Year Founded: 1980

What We Do

Bond Brand Loyalty is a customer-intelligence-driven customer engagement and loyalty company headquartered in Toronto, Canada. It helps brands build stronger customer relationships through customer experience, human experience, loyalty advisory, loyalty and marketing operations, market research, behavioral science, data, and AI-enhanced technology. Its Synapze platforms support the design, growth, and operation of loyalty and engagement programs for clients across North America and Europe.

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