The Role
Manages Oracle on-premises and cloud solution implementations, software development, production support, and client projects. Responsibilities include project planning, scope, schedule and budget management, risk mitigation, requirements gathering, testing, release planning, organizational change management, training, post-go-live support, stakeholder communication, status reporting, and leadership of global cross-functional teams.
Summary Generated by Built In
Job Overview: SoftClouds LLC is looking for Project Manager with at least 8 years of experience as a Project Manager
managing application solution implementations, software development, production support or a combination of these
areas as part of a consulting or enterprise organization. This role is client-facing as well as internally facing and is the main
day-to-day contact in managing the SoftClouds’ implementation team and supporting client projects and/or internal
SoftClouds’ projects.
Required Skills and Experience:
• At least 8 years of experience, with hands-on project planning, execution, and management with a focus on
scope, schedule, budget and management of client satisfaction.
• At least 8 years of experience with industry standard SDLC based methodologies, including Waterfall, Agile and
Hybrid Waterfall/Agile approaches.
• Must have experience in managing projects implementing Oracle on-prem and/or Oracle Cloud Solutions, with at
least 3 full lifecycle implementations in the role of PM.
• Functional knowledge of one or more Oracle CX modules (e.g., Sales, Service, Fusion etc.), sufficient to manage
cross-functional implementation teams effectively
• Strong skills related to risk and issue identification and management of mitigating actions
• Experience in planning, execution, and management of Integration and UAT test events, with at least 2 different
projects performing the role of test manager.
• Background and prior experience managing teams as a Business Analyst, Functional or Technical Consultant,
Developer and/or QA tester with demonstrated advancement of increased responsibility and knowledge.
• Knowledge of and/or experience in performing and/or managing teams delivering Organizational Change
Management.
• Knowledge of and/or experience in performing and/or managing teams delivering Train the Trainer and/or End
User Training
• Experience in planning, execution, and management of Big Bang, Incremental and/or Phased releases, with at
least 2 different projects analyzing, producing, and managing a release plan
• Experience in planning, execution, and management of post Go Live production support, with at least 2 different
projects managing post-go live production support, the team and the processes.
• Experience in managing projects and teams across global locations and engaging via phone and/or text chat
with clients and/or SoftClouds’ team members during non-office hours.
• To provide weekly status reports and other communications to customers and act as a point-person for requests
for information and support. Work with dedicated TM’s, project leads for Project tracking and management
activities.
• Work with SoftClouds and customer teams to understand business requirements and main custodian of
BRD/Requirements / Traceability Matrix/ Business Analysis /Experience in business analysis, requirements
gathering, and solution design.
• Work with Customers and the Customer teams to schedule delivery of project milestones.
• Enforce professional work ethics and time management
• Work with TM/Project Lead / Scrum Master for task management and weekly status report preparation.
• Approval of all projects assigned associates times sheets
• Strong leadership and project management skills, with the ability to motivate teams and drive results.
• Experience in Project management role, preferably in a SAFe Agile.
• Familiarity with project management tools and methodologies.
Requirements
Qualifications:
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple
business and technology organizations with both client and internal SoftClouds’ teams.
• Mandatory: Must have experience in managing projects implementing Oracle on-prem and/or Oracle Cloud
Solutions, with at least 3 full lifecycle implementations in the role of PM.
• Functional knowledge of one or more Oracle CX modules (e.g., Sales, Service, Fusion etc.), sufficient to manage
cross-functional implementation teams effectively
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork,
innovation, and excellence.
• Demonstrated ability to build and maintain relationships by engaging business leaders to establish credibility,
solve problems, build consensus, and achieve objectives.
• Experience leading, motivating and managing various project and program team sizes, including internal and
external resources, while holding team accountable for performance.
• Strong experience presenting to executive sponsors and demonstrated communication skills, both written and
oral with technical and non-technical staff, all levels of management.
• Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers.
• Experience working both independently and in a team-oriented, collaborative environment.
• Excellent communication (written, verbal and presentation) and interpersonal skills.
• Self-motivated and able to work independently and as part of a team, with the ability to adapt to change and
competing demands.
• Ability to perform other duties and responsibilities, as necessary.
Skills Required
- At least 8 years of project management experience overseeing application solution implementations, software development, production support, or related consulting or enterprise projects.
- At least 8 years of hands-on project planning, execution, scope, schedule, budget, and client satisfaction management.
- At least 8 years of experience with SDLC methodologies, including Waterfall, Agile, and hybrid approaches.
- Experience managing Oracle on-premises or Oracle Cloud Solutions projects, including at least three full lifecycle implementations as a project manager.
- Functional knowledge of at least one Oracle CX module, such as Sales, Service, or Fusion.
- Experience managing risks, issues, and mitigation actions.
- Experience planning and managing integration and UAT testing, including at least two projects as test manager.
- Prior experience managing teams as a business analyst, functional or technical consultant, developer, or QA tester, with increasing responsibility.
- Knowledge or experience delivering organizational change management.
- Knowledge or experience delivering train-the-trainer or end-user training.
- Experience planning and managing Big Bang, incremental, or phased releases, including at least two release plans.
- Experience managing post-go-live production support on at least two projects.
- Experience managing projects and teams across global locations and supporting clients or teams outside normal office hours.
- Experience with business analysis, requirements gathering, solution design, BRDs, requirements traceability matrices, and business requirements.
- Strong leadership, communication, stakeholder management, executive presentation, relationship-building, problem-solving, and team motivation skills.
- Experience with project management tools and methodologies; SAFe Agile experience preferred.
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The Company
What We Do
SoftClouds | IT, Cloud, CRM & CX Solutions Provider. Oracle | Salesforce | DevOps | Cloud | Mobility – Innovative Solutions. SoftClouds is an IT, Cloud, CRM & Customer Experience (CX) solutions provider headquartered in San Diego, CA. Our mission is to guide our customers through their digital transformation journey by delivering innovative, creative, and consultative solutions. We enable them to be successful by embracing their vision and providing high-quality solutions. This deepens their customer relationships, improves corporate profitability, and provides in-depth business performance easily and efficiently. SoftClouds is built on 5 Mantras: Honesty, Integrity, Respect, Innovation, and Creativity, with a strong focus on our most important asset, our employees. With decades of experience and deep industry-specific expertise, our expert consultants architect innovative solutions to help your business find the best and most intelligent way to achieve your goals. Our People | Our Passion | Our Pride
