Position Summary: The Project Manager will support the sales team in delivering high-quality, timely solutions for our clients. This role involves collaboration with internal departments and the maintenance of external client and vendor relationships to ensure project success. The Project Manager will play a critical role in cultivating new and repeat business by providing detailed support essential for project execution.
Key Responsibilities:
- Maintain effective, healthy, and interactive relationship with all Sales team staff
- Develop accurate estimates for all custom jobs using internal tools and provide them to the Sales team promptly
- Organize and maintain accurate pricing and offerings from all suppliers to ensure the most up-to-date information is available
- Be able to interpret and decipher frame build drawings for all client graphic needs
- Accurately and efficiently enter all Sales Order details into the system to reflect the project scope
- Initiate and maintain relationships with each client to specify project timelines, define task deadlines, and obtain payments based on clients’ terms
- Collaborate with outside vendors for necessary services (e.g., I&D, Freight, Furniture, Flooring, LED) to book services and ensure high-quality performance
- Work closely with internal departments to gather necessary information, set deadlines, and complete tasks on time
- Address issues as they arise with a solutions-oriented approach and a positive mindset
- Use internal systems and software efficiently to ensure proper access to project files and maintain redundancy
- Perform other duties as assigned
- redundancy
- Perform other duties as assigned
Preferred Qualifications:
- College degree or equivalent work experience
- 2+ years of customer service experience; order entry, project coordination or management experience preferred
- Detail Oriented, organized with high respect to following processes
- Great internal and external written and verbal communication
- Understands how to time manage and prioritize tasks based on urgency
- Good Collaborator with a team and with the customer
- Self-Starter able to adapt to multiple ERP/CRM systems and processes
- Multi-tasker and able to adapt to changing needs daily
- Ability to think quickly, make decisions and solve problems
Working Conditions:
- Position is in our Buford office
- Ability to stand, walk, bend throughout the workday
- Might be called upon to respond to customer inquiries outside of normal business hours
Skills Required
- College degree or equivalent work experience
- 2+ years of customer service experience
- Order entry, project coordination, or project management experience
- Detail-oriented and organized, with respect for established processes
- Strong written and verbal communication skills
- Ability to manage time and prioritize tasks based on urgency
- Ability to collaborate effectively with teams and customers
- Ability to adapt to multiple ERP and CRM systems and processes
- Ability to multitask and adapt to changing daily needs
- Ability to make decisions and solve problems quickly
- Ability to stand, walk, and bend throughout the workday
- Ability to respond to customer inquiries outside normal business hours when needed
What We Do
DisplayIt Holdings Group is a manufacturer and supplier of portable and modular trade‑show displays, custom exhibit kits, and accessories for businesses preparing for events. The company designs and builds branded environments and display products that help exhibitors present their brands effectively, offering prebuilt and customizable exhibit solutions, installation support, and nationwide marketing and logistics services to retail, hospitality, and event clients.
