Project Manager

Posted 3 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Mid level
Information Technology • Consulting
The Role
Manage the end-to-end implementation of an infrastructure monitoring platform across hybrid environments. Coordinate technical teams, business stakeholders, vendors, installations, configurations, validation, compliance, budgets, timelines, risks, documentation, and training. Lead stakeholder communication and transition the completed platform into operations. The role requires project management experience, monitoring and observability knowledge, technical infrastructure understanding, and strong leadership and communication skills.
Summary Generated by Built In

We are:
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key-responsibilities:

  • Plan, coordinate, and execute the end-to-end implementation of an infrastructure monitoring platform.
  • Collaborate closely with infrastructure, operations, security, development teams, and external vendors.
  • Oversee the installation, configuration, and validation of the monitoring solution in hybrid environments (on-premise and/or cloud).
  • Ensure compliance with regulatory and industry-specific requirements in the financial sector.
  • Manage the project timeline, resources, budget, and associated risks.
  • Maintain clear and effective communication with all stakeholders, both technical and business.
  • Ensure comprehensive project documentation and coordinate training for the teams that will operate the platform.
  • Facilitate the transition of the project into operations upon completion of the implementation.

Must-have:

  • Minimum of 3 years of experience as a Project Manager in technology projects, preferably related to infrastructure or monitoring.
  • Hands-on knowledge of infrastructure monitoring and observability tools (APM, metrics, tracing, etc.), such as Datadog, Dynatrace, AppDynamics, Zabbix, among others.
  • Experience working in complex environments, ideally within the financial sector or other regulated industries.
  • Ability to coordinate multiple technical teams, business units, and external vendors.
  • General knowledge of IT architecture, operating systems, networks, virtualization, and/or cloud services (AWS, Azure, GCP).
  • Project management certifications (PMP, PRINCE2, PMI-ACP, Scrum Master, or similar) are a plus.
  • Excellent leadership, communication, and conflict resolution skills.
  • Technical English proficiency (reading and writing); conversational fluency is a plus.

Nice-to-have:

  • AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

What we offer:

  • A High-Impact Environment
  • Commitment to Professional Development
  • Flexible and Collaborative Culture
  • Global Opportunities
  • Vibrant Community
  • Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here

Skills Required

  • At least 3 years of experience as a Project Manager in technology projects
  • Experience with infrastructure monitoring and observability tools, including APM, metrics, and tracing
  • Experience working in complex environments, preferably regulated industries or financial services
  • Ability to coordinate multiple technical teams, business units, and external vendors
  • General knowledge of IT architecture, operating systems, networks, virtualization, and cloud services
  • Strong leadership, communication, and conflict resolution skills
  • Technical English proficiency in reading and writing
  • Project management certification such as PMP, PRINCE2, PMI-ACP, or Scrum Master
  • Conversational English fluency
  • Proficiency with AI tools for drafting, analysis, research, or process automation

Wizeline Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wizeline and has not been reviewed or approved by Wizeline.

  • Healthcare Strength Core coverage spans medical, dental, vision, life and disability insurance, with private medical commonly included in Mexico. Additional support such as EAP and wellness programs is also referenced.
  • Leave & Time Off Breadth Paid vacation, holidays, sick leave, volunteer time, and parental leave are called out, alongside flexible or remote work options. Unlimited PTO is mentioned in some contexts.
  • Retirement Support Savings and retirement elements appear across regions, including a 401(k) in the U.S. and a savings fund and profit sharing in Mexico. These components provide structured long-term financial benefits.

Wizeline Insights

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The Company
HQ: New York, NY
1,444 Employees
Year Founded: 2014

What We Do

Wizeline, a global technology services provider, builds the best digital products and platforms at scale. We focus on measurable outcomes, partnering with our customers to modernize core technologies, mature data-driven capabilities, and improve user experience.

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