911 Public Safety Telecommunicator (PST) Project Manager
Tallahassee, Florida (Onsite)
Position Summary:
Seeking an experienced Project Manager to oversee public safety program operations, administrative processes, compliance activities, and contractor staff. The ideal candidate will have experience in government program management, process improvement, and regulatory compliance.
Key Responsibilities:
- Lead and oversee staff responsible for application processing, correspondence, data entry, and administrative support.
- Manage training program approval and renewal processes, including application reviews and compliance monitoring.
- Assign workloads, track progress, monitor performance, and ensure timely completion of deliverables.
- Review work products for accuracy, completeness, and adherence to established procedures.
- Serve as a liaison between stakeholders, leadership, and contract personnel.
- Prepare regular status reports and identify operational risks or improvement opportunities.
- Recommend process enhancements, quality assurance measures, and workflow improvements.
Minimum Qualifications:
- High school diploma or equivalent.
- Experience working within a state health department or similar government environment.
- Experience supporting program approvals, renewals, compliance reviews, or regulatory processes.
- Strong organizational, communication, and project coordination skills.
Preferred Skills:
- Public safety, emergency management, healthcare, licensing, or regulatory program experience.
- Team leadership and contractor oversight experience.
- Process improvement and quality assurance expertise.
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- High school diploma or equivalent
- Experience working within a state health department or similar government environment
- Experience supporting program approvals, renewals, compliance reviews, or regulatory processes
- Strong organizational, communication, and project coordination skills
- Public safety, emergency management, healthcare, licensing, or regulatory program experience
- Team leadership and contractor oversight experience
- Process improvement and quality assurance expertise
What We Do
ELYON International is a premier management consulting firm with a diverse list of both government and commercial customers. ELYON International provides comprehensive management consulting, information technology, geospatial and professional support services that enable our customers to meet their goals and exceed performance objectives. Ingrained in the ELYON culture is a commitment to excellence that resonates throughout our valued employees and clients. We are committed to nourishing longstanding and fulfilling careers for our employees that builds on a strong life-work balance, opportunity for advancement and continuous improvement through training opportunities. ELYON has emerged as a trusted name for Government and commercial sector customers. ELYON International’s President is the recipient of various leadership awards including the 2009 Oregon Minority Small Business Person of the Year award, presented by the SBA’s Portland, Oregon District. ELYON International specializes in the disciplines of Information Technology support, Enterprise Geographic Information Systems, Program and Project Management, and Professional Staffing. Using proven principals and methodologies that begin with a focus on customer satisfaction, the ELYON International Team provides solutions and services to assist government and commercial organizations in meeting and exceeding their business goals
