Description
About Cloute Inc.
Cloute Inc. is one of the largest residential repaint companies in the region, serving hundreds of homeowners each year with professional interior and exterior painting services. We are known for our high standards, lead-safe certified practices, and commitment to delivering exceptional customer experiences.
Our team is built on strong values:
- Care
- Loyalty
- Optimistic
- Unity
- Thankful
- Excellence
Our purpose/passion: your chore is our passion
About the Role
The Project Manager oversees residential and light commercial painting projects from pre-kickoff through final completion and collections, ensuring each job is delivered on time, on budget, and with exceptional customer satisfaction. This role is accountable for key performance indicators including revenue managed, profit margin percentage, Net Promoter Score (NPS), and generating positive online reviews. Project Managers work closely with the coordination team to thoroughly prepare each job, then lead the project through execution—managing crews, resolving issues, and maintaining clear communication with customers. In addition to managing painting, occasional pressure washing, and occasional carpentry projects, the Project Manager is also responsible for recruiting, onboarding, and developing strong relationships with subcontractors to ensure consistent quality and capacity.
Compensation & Benefits
- $70,000 - $80,000 (Base Salary + Bonuses)
- 401K Plan
- Company vehicle provided
- Gas card available
- PTO accrual
- Clear path for career advancement
What You’ll Do
- Overseeing 6 – 12+ crews, & producing a weekly, quarterly, and yearly goals (revenue, profit margin, & customer experience) to support a compensation package
- Recruiting, onboarding, & retaining sufficient subcontractor capacity to hit weekly, quarterly, and yearly goals
- Supervise project kickoffs, check-ins, and final inspections
- Resolving customer issues and complaints per the “Customer Resolution Process” - prompt initial engagement with customers after receiving neutral or negative feedback
- Communicate with customers and crews throughout the project
- Document site visits using company checklists and forms
- Provide updates to internal teams on project progress
- Collecting all accounts receivable for your projects
- Support scheduling adjustments and daily project needs
- Help ensure quality standards and timelines are met
- Assist with small operational tasks (material runs, touch-ups, etc.
- Executing and leading assistant project managers in effective kick-offs, mid-project inspections, final inspections, & final walks for every project.
What We’re Looking For
- Previous experience in the Painting or related industry is a huge Plus
- Bilingual in Spanish and English is a huge plus
- Strong communication and organizational skills
- High level of accountability and ownership
- Detail-oriented and process-driven
- Ability to adapt to changing schedules
- Comfortable working in a fast-paced environment
Requirements
- Project Management: 1 year (Recommended)
- Painting or related: 1 year (Plus, but not required)
- Valid Driver's license is mandatory
Skills Required
- Valid Driver's license
- Project management experience (1 year)
- Painting or related industry experience (1 year)
- Bilingual in Spanish and English
- Strong communication skills
- Strong organizational skills
- High level of accountability and ownership
- Detail-oriented and process-driven
- Ability to adapt to changing schedules
- Comfortable working in a fast-paced environment
What We Do
Cloute Inc. is a family-owned business based in Fort Atkinson, Wisconsin, that has provided expert cleaning, painting, and restoration services since 1953. They serve both residential and commercial customers throughout southeast Wisconsin, offering a wide range of building maintenance solutions including janitorial work, window washing, and professional interior and exterior painting.
