D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced Project Manager – Workplace Services to lead and coordinate IT workplace initiatives, strengthen service governance, and ensure the successful delivery of projects within a dynamic international environment.
The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive cross-functional initiatives while ensuring alignment with business objectives and operational requirements.
Responsibilities- Lead and coordinate IT workplace projects, including end-user computing, device lifecycle management, workplace technologies, and related IT services.
- Establish and maintain structured Workplace Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards.
- Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and successful project execution.
- Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges.
- Ensure consistent communication, reporting, and alignment across technical teams, service owners, business stakeholders, and senior management.
- Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements.
Requirements
- Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
- Extensive experience in IT project management, preferably within Workplace Services, End-User Computing (EUC), or enterprise IT environments.
- Proven track record of successfully delivering complex, cross-functional IT workplace projects in international organizations.
- Solid understanding of modern workplace technologies, endpoint management, device lifecycle processes, and IT service delivery.
- Experience coordinating internal technical teams, external vendors, and managed service providers.
- Strong knowledge of project management methodologies, governance frameworks, and IT service management principles.
- Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage.
- Excellent stakeholder management, communication, negotiation, and organizational skills.
- Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment.
- Fluency in English, both written and spoken.
- PMP, PRINCE2, or equivalent project management certification is considered an advantage.
- Valid criminal record extract, not older than three months, required.
Benefits
- Broad range of tasks and responsibilities
- Friendly and international working environment
- Professional development opportunities
- Referral program (“Fishing for Friends”)
- Company-sponsored events
Is IT in your DNA?
Skills Required
- Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field
- Extensive experience in IT project management, preferably in Workplace Services, End-User Computing, or enterprise IT environments
- Proven experience delivering complex, cross-functional IT workplace projects in international organizations
- Understanding of workplace technologies, endpoint management, device lifecycle processes, and IT service delivery
- Experience coordinating internal technical teams, external vendors, and managed service providers
- Knowledge of project management methodologies, governance frameworks, and IT service management principles
- Experience in complex, process-driven environments with governance, quality, and compliance standards
- Strong stakeholder management, communication, negotiation, and organizational skills
- Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment
- Fluency in written and spoken English
- PMP, PRINCE2, or equivalent project management certification
- Valid criminal record extract not older than three months
What We Do
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies. Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals. Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management. Company Profile Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT. Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified. We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.
