ABOUT US
Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.
We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.
ROLE RESPONSIBILITIES
We are currently seeking a Senior Consultant to support and drive the growth of our Capital Markets practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.
This project is with a leading Corporate & Investment Bank as a Senior BA on Credit & Lending re-designing. Experience designing and implementing TOM is preferred.
KEY RESPONSIBILITIES
- Lead analysis of business processes, operating models and systems to evaluate design impacts across Business, IT, and Operations.
- Support the development and redesign of global operating models, role structures, RACI frameworks, and service catalogues for Credit & Lending.
- Assess how change requests affect programme scope, timelines, budget, or effort, and provide accurate estimates for new requirements or design adjustments.
- Oversee the implementation of approved solutions.
- Partner closely with regional and market teams to understand regulatory expectations, customer needs, and the competitive environment.
SKILLS & EXPERTISE
- At least 4 years' experience across financial services and/or consulting
- Proven experience designing and delivering Target Operating Models
- Knowledge within Credit & Lending or related banking domains is a plus not a must
- Ability to translate strategic objectives into future‑state process, role, system, and control designs aligned to TOM principles.
- Strong understanding of how systems, workflows, and data flows support the TOM.
- Experience delivering large-scale transformation programmes using structured change frameworks.
- Hands‑on experience with Agile delivery (user stories, backlog management, sprints).
- Excellent communication and stakeholder‑management skills.
- Fluency in English and Cantonese is a MUST!
WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.
Skills Required
- At least 4 years of experience across financial services and/or consulting
- Experience designing and delivering Target Operating Models
- Ability to translate strategic objectives into future-state process, role, system, and control designs aligned to TOM principles
- Strong understanding of systems, workflows, and data flows supporting Target Operating Models
- Experience delivering large-scale transformation programs using structured change frameworks
- Hands-on experience with Agile delivery, including user stories, backlog management, and sprints
- Excellent communication and stakeholder-management skills
- Fluency in English and Cantonese
- Knowledge of Credit and Lending or related banking domains
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is described as comprehensive with multiple plan options and generally low copays, and mental-health support and EAP resources reinforce this strength.
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Leave & Time Off Breadth — Paid time off, holidays, and sick leave are often highlighted as generous, with flexible time-off arrangements supporting work-life balance.
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Parental & Family Support — Parental leave is characterized as generous, and family-planning benefits such as fertility, adoption assistance, childcare support, and coverage for family members are emphasized.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
