Project Manager, Signage

What this job involves:

This role delivers comprehensive oversight and stewardship across a suite of low-to-mid complexity projects and initiatives, predominantly related to signage upkeep and construction. As a Project Manager, Signage, you will function as customer support for IFM teams for all their signage needs while managing the lifecycle of signage replacement requests from facilities management teams, including work order coordination and ensuring all communication touchpoints are effectively utilized. This position combines maintenance strategy development with construction project management, requiring you to engage proactively with Integrated Facility Management (IFM) teams to manage site-level signage budgets while functioning as a subject matter expert on global signage standards and signage conditions within the APAC portfolio, directly contributing to JLL's mission of delivering exceptional signage solutions that support our clients' operational excellence.

What your day-to-day will look like:

• Manage the lifecycle of signage replacement requests from facilities management teams while developing, communicating, and monitoring maintenance strategy for each site
• Uphold signage standards and process for signage construction project management during Day 1 and POP projects through third-party vendor management
• Undertake risk evaluation for Day 1 and POP projects while tackling escalations efficiently to ensure business continuity with travel as needed for critical projects
• Collaborate closely with diverse range of stakeholders, delivering signage solutions as either lead project manager or key stakeholder from design through installation
• Develop Process and Standard Operating Procedures for signage program management while presenting updates on maintenance, construction, and projects
• Coordinate vendor and team meetings to assure optimal service delivery while managing budgeting, financial reporting, and annual reporting
• Provide technical expertise and impart training to colleagues while supervising assignments of junior staff members and signage installers.

Required Qualifications:

• Bachelor's degree (BA/BS) from an accredited 4-year college or university with at least four years of experience in related field
• Previous leadership or supervisory experience with exceptional written and oral communication skills
• Robust organizational and analytical capabilities with proficient understanding of financial concepts and principles
• Advanced problem-solving and data interpretation skills with demonstrated proficiency in project management, negotiation, and decision-making
• Proven ability to cultivate and maintain productive professional/client relationships with stakeholders across APAC region
• Familiarity with Microsoft Office Suite, including MS Project, with ability to manage complex signage construction projects
• Experience managing vendor relationships and coordinating cross-functional teams for optimal service delivery.

Preferred Qualifications:

• PgMP (Program Management Professional) or PMP (Project Management Professional) certifications
• Experience with Day 1 and POP project management in construction or facilities management
• Background in signage standards development and maintenance strategy implementation
• Knowledge of APAC regional signage compliance requirements and standards
• Experience with budget management and financial reporting for signage programs
• Familiarity with Integrated Facility Management (IFM) operations and site-level budget coordination.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.