Project Manager (Remote, select U.S. states)

We are looking for an organized, detail-oriented Project Manager to join our growing, distributed team at Coforma.

This role will lead a team of Accessibility Specialists in providing support to our customers' product teams. You’ll be responsible for managing a portfolio of projects and coordinating the teams assigned to those projects within an accessibility and technology context. You’ll be able to lead the team’s delivery cross-functionally through accessibility, research and technical issues.

The ideal candidate will leverage strong situational awareness skills to provide tactical and team leadership throughout the accessibility life cycle and oversee development of critical project integration points with broader foundation and associated deliverables. 

You will assist in developing company processes and help guide their implementation and drive organization-wide adoption while maintaining up-to-date guidelines. At this level, you are comfortable navigating both organizational and project ambiguity.

If you’re passionate about improving lives through digital products and services then Coforma is a great company for you.

$117,420 to $143,170 Annual Salary + Benefits + Growth Potential

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $117,420 — Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $130,810 — Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

Tier 3: $143,170 — Highly-experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

The job posting for this role is scheduled to close at 5:00pm ET on Wednesday, November 27, 2024. Depending on the number of applications received, the application window may close earlier than scheduled to ensure that we can thoughtfully review and respond to each submission.

The desired start date for this role is late December 2024 or early January 2025.

This is a US-based remote position open to applicants in select states listed below. Some travel will be required.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

∙ Arizona

∙ California

∙ District of Columbia

∙ Florida

∙ Georgia

∙ Idaho

∙ Illinois

∙ Maine

∙ Maryland

∙ Massachusetts

∙ Montana

∙ Nevada

∙ New Jersey

∙ New York

∙ North Carolina

∙ Oregon

∙ South Carolina

∙ Tennessee

∙ Texas

∙ Virginia

∙ Washington

∙ Wisconsin

What You'll Do (Responsibilities)

• Serve as the primary point of contact and proactively build relationships with stakeholders and project partners
• Understand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and help resolve issues
• Implement and manage project onboarding templates and processes, including educating team members on roles, responsibilities, and project processes
• Day-to-day management and oversight of projects, including scope, schedule, cost/budget, risk, quality, and resources
• Build and develop the project team to enable optimal performance by providing purpose, direction, and motivation and creating holistic success for everyone involved
• Manage the team’s velocity and continually improve our processes for organizing and completing the work
• Coordinate with partner teams to ensure alignment, build understanding, identify and resolve conflicts, and ensure successful outcomes
• Report risks, successes, progress, backlog, and failures to stakeholders in a timely, clear, and efficient manner
• Monitor time tracking for the team, ensuring all members are tracking time regularly and accurately
• Assist with contract coordination by verifying invoices, data checking modifications, tracking options exercised and funding as well as roles allocated, providing deliverable reporting, compliance and risk efforts, etc.
• Lead the team and drive results related to contractual objectives and support accessible outcomes
• Foster a culture of accessibility across our customers through training and mentorship programs
• Track key performance indicators, metrics, key results and report progress to stakeholders
• Contribute to the creation and maintenance of accessibility documentation and resources

Who You Are (Requirements)

• 5+ years of professional work experience
• Minimum of 2 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager
• Experience in an agency setting managing small- to large-scale digital design and development projects
• Experience working with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment
• Passion for learning, ability to create and adapt systems, and ability to collaborate with creative, technical, and business stakeholders and team members
• Experience using agile frameworks like Lean, Scrum, Kanban, and Test-Driven Development (TDD)
• Experience working cross-functionally with strategists, product designers, developers, communications, and other disciplines
• Experience managing milestones, dependencies, communications, and stakeholder expectations
• Strong organizational skills and keen attention to detail
• Ability to communicate clearly in writing and orally (whether verbally or through assistive technologies/aids) to increase transparency
• Strong competency in situational awareness, situational leadership, and conflict mitigation and resolution
• Ability to nurture relationships to help drive prioritization across multiple projects and create ecosystems of success
• A proactive, empathetic, persistent, positive, and growth mindset
• Full-time resident of the contiguous United States (must be legally authorized to work in the US now and in the future without sponsorship)
• Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our client's work

Preferred Qualifications and Experience

• Project Management Professional (PMP) certification
• Certified ScrumMaster® (CSM) or SAFe® Scrum Master (SSM) certification
• Understanding and familiarity with accessibility constraints, patterns, components, and templates
• Knowledge of WCAG and comfort with answering questions about accessibility best practices
• Experience working with web accessibility testing tools and assistive technologies2+ years of experience working on a remote team or remote freelancing
• Prior professional services, government, federal, or private consulting experience
• Comfortable collaborating with product owners and designers to integrate accessibility into the development lifecycle
• Familiar with both automated and manual testing methods
• Comfortable using various forms of assistive technology (Ex. VoiceOver, JAWS, Talkback, Axe, etc.)

Other

• Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday.
• Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work, even when on vacation.
• Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it.
• Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions.

We Don't Care About

• Whether or not you have a degree of any kind
• Whether your educational major, if you had one, is related to this role
• Whether or not you have GitHub contributions
• Whether or not you have worked at a well-recognized company
• Whether you’re sure that you check every single box perfectly

We Do Care About

• Your passions, professional or otherwise
• Your well-informed opinions about design, technology, teams, and process
• You

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We're Coforma

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply for jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. We’re building a culture that’s authentic, inclusive, and diverse. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

About Us

We use creativity to get results for clients and the communities they serve.

We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Benefits

In addition to the many perks that come with our remote-first company and culture, we offer numerous benefits to eligible employees. Some of those include:

• Unlimited paid time off along with paid holidays

• Medical, dental, and vision coverage

• A 401(k) plan with an employer match

• Internet, phone, and home office stipends

• A professional development fund along with numerous growth opportunities

You can learn more on our website at https://coforma.io/careers.

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.

We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation. To request a reasonable accommodation for the application or interview process, please email [email protected].

About Public Trust and Other Background Investigations

Due to the nature of our client and project work, most roles may require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).