Elevate your career as a highly motivated Project Manager II to join our Payments Operations team, supporting strategic initiatives, business governance, operational transformation, and performance management across a global organization.
As a Project Manager II in our Payments Operations team, you will support strategic initiatives, business governance, operational transformation, and performance management across a global organization.
Job responsibilities
- Drive delivery of strategic programs and cross-functional projects across Payments Operations.
- Manage project plans, governance routines, milestones, risks, dependencies, and stakeholder communications.
- Develop executive presentations, business reviews, scorecards, and management reports for senior leadership,
- Build dashboards and performance reporting to drive data-driven decision making.
- Analyze operational data to identify trends, risks, and opportunities for improvement.
- Partner with Operations, Product, Technology, Risk, Compliance, and Finance teams to execute strategic priorities.
- Drive operational excellence initiatives focused on process improvement, automation, and simplification.
- Support transformation efforts involving Data Analytics, Digital Transformation, Intelligent Automation, and Artificial Intelligence.
- Prepare materials for leadership forums, governance meetings, and executive reviews.
- Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment.
- Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 7+ years of experience or equivalent.
- Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context.
- Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders.
- Advanced Microsoft PowerPoint skills with the ability to create executive-ready presentations and leadership communications.
- Advanced Microsoft Excel skills, including data analysis, dashboard creation, Pivot Tables, Power Query, and reporting automation.
- Strong analytical, problem-solving, and stakeholder management capabilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Experience in Payments Operations, Transaction Banking, Treasury Services, Financial Services, Project Management, or Business Management.
- Experience within Global Payments, Cash Management, Treasury Services, or Wholesale Banking Operations.
- Hands-on experience with analytics and visualization tools such as Tableau, Alteryx, Power BI, or Qlik.
- Experience creating dashboards, automating reporting processes, and developing management information solutions.
- Exposure to Digital Transformation, AI, Intelligent Automation, or Operational Excellence initiatives.
- Professional certification such as PMP, Agile, Lean Six Sigma, or equivalent.
Key Skills: Project & Program Management, Executive Presentation Development, Advanced Excel & Data Analytics, Tableau / Power BI Dashboarding, Alteryx Workflow Automation, Stakeholder Management, Business Governance, Process Improvement, Operational Excellence, Data Storytelling & Visualization.
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 7+ years of experience managing or leading complex projects or programs from inception through execution, or equivalent experience
- Advanced analytical, technical, and problem-solving skills applied in a project management context
- Proficiency with software applications, digital platforms, and technology tools for problem-solving, process improvement, communication, and collaboration
- Advanced Microsoft PowerPoint skills for executive presentations and leadership communications
- Advanced Microsoft Excel skills, including data analysis, dashboard creation, Pivot Tables, Power Query, and reporting automation
- Strong analytical, problem-solving, and stakeholder management capabilities
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Experience in Payments Operations, Transaction Banking, Treasury Services, Financial Services, Project Management, or Business Management
- Experience within Global Payments, Cash Management, Treasury Services, or Wholesale Banking Operations
- Hands-on experience with Tableau, Alteryx, Power BI, or Qlik
- Experience creating dashboards, automating reporting processes, and developing management information solutions
- Exposure to Digital Transformation, Artificial Intelligence, Intelligent Automation, or Operational Excellence initiatives
- PMP, Agile, Lean Six Sigma, or equivalent professional certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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