Project Manager

Posted 7 Hours Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Information Technology
The Role
Manage end-to-end IT transformation and system implementation projects, including scope, planning, budgets, resources, risks, governance, vendors, stakeholder communication, and delivery. Lead project execution, technical issue resolution, change control, compliance with PMO and Bank Negara Malaysia RMiT guidelines, project closure, support transition, and post-implementation reviews. Projects may involve insurance systems, digital platforms, data lakes, analytics, AI, infrastructure, and cloud technologies.
Summary Generated by Built In

 

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together


🌟 Hiring: Project Manager (Client Location) | New Era Technology 🌟

Client Location: Kuala Lumpur, Malaysia
Company: New Era Technology –
www.neweratech.com
Work Type: Full-Time (Onsite)

Employment: Permanent

🚀 About the Role:

New Era Technology is looking for experienced Project Manager to be deployed at our prestigious client in Malaysia at their Kuala Lumpur Office.

Job Scope

Purpose of this role

  • Manage tactical and transformation projects and technology implementation throughout the project lifecycle.
  • Identify, document, analyze, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims.
  • Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks and issues as required.
  • Ensure compliant with project governance and standards as stipulated in the PMO Governance Framework.
  • Communicate the roles and responsibilities defined in the project organization structure.
  • Resolution of issues and mitigation of risks without compromising the timeline.

Main Responsibility

Project Planning

  • Define and validate the project scope, objectives, deliverables, and success criteria.
  • Develop a detailed project plan.
  • Plan and secure the required resources, budget, and project team structure.
  • Identify and manage project risks, assumptions, dependencies, and mitigation plans.
  • Establish project governance, reporting cadence, and escalation mechanisms.
  • Develop a stakeholder engagement and communication plan to ensure alignment and commitment
  • Conduct the project kick-off to prepare for execution.

Project Execution

  • Develop work breakdown structure (WBS) for resource allocation and identify dependencies.
  • Define and communicate roles and responsibilities of project team (including vendor) to ensure alignment in terms of expectation and accountabilities.
  • Create and maintain work schedules, define milestones and critical path for timely completion.
  • Establish and maintain regular meetings/cadence for progress reviews, SDLC tollgate reviews, and prioritization/escalation discussions.
  • Understands the scope and requirements of the project and ensures the implementation is compliant to company processes and BNM/RMIT regulations.
  • Understands technical issues and escalate issues as needed and drive them to resolution.
  • Effectively use metrics to track progress, identify issues, make decisions and improvements.
  • Proactively anticipate project risks and issues to identify resources, corrective actions or leadership escalations needed to maintain project timelines.
  • Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by Project Sponsor / PSC.
  • Identify and escalate project interdependencies and propose mitigation for associated risks.
  • Adhered to project governance and following the established project management methodologies
  • Perform project closure with proper handover and acceptance by the stakeholders and submit files for PMO project repository.

Post Implementation

  • Formalized support model for project closure.
  • Perform post implementation review and share lessons learned.

Change and Risk Management

  • Chair project status meeting to drive outcomes, or lead problem solving meetings to reach conclusions and agreement on resolutions.
  • Perform risk management to mitigate all identified risks.
  • Oversee project communication and clarify communication gap by delivering message / guidance / directions timely, driving decisions, and updating stakeholders.
  • Manage expectation of Project Sponsor throughout the project lifecycle, which includes to obtain buy-in from Key Stakeholders / Senior Management.

PMO / Project Governance

  • Adopt project governance standards and ensure desired outcomes and its original intent is met.
  • Formalize project organization structure, roles and responsibilities, person-in-charge, and key deliverables.

Key Result Area

  • Project baseline accepted
  • Alignment on Project plan and scope
  • Detailed project plan and clear milestones
  • Alignment on scope, budget, schedule, team, risk / issue, communication
  • Project closure with support model accepted
  • Stakeholder satisfaction
  • Project deliverables documentation
  • Formalized support model
  • Share lessons learned
  • Stakeholders buy-in
  • Timely communication
  • Compliant to PMO Governance

Qualification and Experience Requirement

EDUCATION

  • Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.
  • Professional certification in project management is preferred, but certified PMP and/or certified Scrum Master is added advantage.

WORK EXPERIENCE                 

  • At least 5 years of experience in managing IT projects and system implementation / enhancement, with at least 3 full lifecycle of system implementation.
  • Technical project management skills, preferably with experience in managing transformation projects related to Core Insurance system (AS400), insurance products launch, Insurance Point-of-Sales systems (POS), Agent/Customer/Claim Portal, Corporate Websites and Data Lake.
  • Priority will be given to candidates with experience or domain expertise in GI/Life insurance products, Digital, big data, analytics, AI, infra and cloud.
  • Experience in managing at least 5 full-time team members, excluding the implementation vendor.
  • Familiarity with Bank Negara Malaysia’s Risk Management in Technology (RMiT) guidelines, ensuring compliance and effective risk controls in technology initiatives.
  • Experience in driving and managing RFP/RFQ end to end process will be added advantage.  E.g. to work closely with cross-functional team to prepare RFP/RFQ pack, evaluating vendor proposals and overseeing the selection process. 
  • Proven ability to develop comprehensive business cases, including cost-benefit analysis, risk assessment, and strategic alignment with organizational objectives will be an added advantage

Skills   

  • Practical knowledge in project management methodologies, such as Waterfall, Agile, and Kanban.
  • Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise other project and program managers.
  • Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders Team management.
  • Critical thinking and problem-solving skills.
  • Communication skills, i.e. verbal, written and in presentations.
  • Good interpersonal and negotiation skills.
  • Project financial cost management.

👤 Preferred Candidate:

  • Nationality: Malaysians or Malaysian PR preferred.
  • Availability: Candidates who can join immediate to 30days notice.

 📧 How to Apply:
Send your updated resume to [email protected]

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected]

Skills Required

  • Bachelor's or Professional Degree in Computer Science, Information Technology, or equivalent
  • At least 5 years of experience managing IT projects and system implementations or enhancements
  • Experience managing at least 3 full lifecycle system implementations
  • Experience managing at least 5 full-time team members, excluding implementation vendors
  • Practical knowledge of project management methodologies including Waterfall, Agile, and Kanban
  • Technical project management experience
  • Interpersonal, communication, negotiation, stakeholder-management, critical-thinking, and problem-solving skills
  • Project financial cost-management skills
  • Professional project-management certification
  • PMP and/or Certified Scrum Master certification
  • Experience with transformation projects involving core insurance systems, insurance products, POS systems, portals, corporate websites, or data lakes
  • GI or life insurance, digital, big data, analytics, AI, infrastructure, or cloud domain expertise
  • Familiarity with Bank Negara Malaysia RMiT guidelines
  • Experience managing the end-to-end RFP/RFQ process
  • Experience developing comprehensive business cases with cost-benefit analysis, risk assessment, and strategic alignment
  • Malaysian nationality or Malaysian permanent residency
  • Availability to join immediately or within 30 days

New Era Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.

  • Leave & Time Off Breadth Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
  • Strong & Reliable Incentives Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
  • Flexible Benefits Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.

New Era Technology Insights

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The Company
HQ: New York, NY
1,535 Employees

What We Do

New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services

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