The Role
Manage fast-moving, cross-functional CRM and lifecycle marketing projects. Responsibilities include maintaining Monday.com trackers, campaign schedules, and backlogs; facilitating standups and project check-ins; coordinating internal teams and external agencies; identifying and resolving blockers; tracking dependencies and action items; moving campaign assets through QA; and aligning Customer Care for high-volume sends.
Summary Generated by Built In
Must-Haves & Core Qualifications
• Proactive "Unblocker" Mindset: Willing and able to jump into the details, follow up relentlessly, and hunt down what is needed across teams so peers hit their deadlines. Zero hesitation/not shy about speaking up, escalating, and driving accountability.
• Bilingual Proficiency: Fluent and fully proficient in both English and Spanish (written and spoken) for daily coordination and documentation.
• PM Experience:3–5 years of experience as a Project Manager or Project Coordinator managing fast-moving, multi-stakeholder workstreams.
• Tool Proficiency: Solid working knowledge of Monday.com (core tracking tool), Slack, and collaborative docs (Google Workspace / Confluence).
• Cross-Functional Coordination: Proven track record running standups, tracking dependencies, and aligning internal channel leads (CRM managers, QA, Care) with external agencies.
• CRM / Digital Marketing Literacy: Familiarity with basic CRM channels and assets (Email, Push, WhatsApp, In-App Messages) to understand timelines and deliverables.
Core Responsibilities (Operational Focus)
• Drive Execution & Clear Roadblocks: Proactively engage team members, identify missing assets or dependencies early, and push blockers out of the way before dates slip.
• Own the Trackers: Keep Monday.com boards, campaign schedules, and backlogs updated and accurate in real time.
• Facilitate Syncs & Action Items: Lead standups and project check-ins with internal teams and external agencies; capture clear action items and follow up until closed.
• QA & Care Bridge: Keep campaign assets moving through QA on schedule and ensure Customer Care stays aligned on upcoming high-volume sends.
Skills Required
- Proactive, detail-oriented mindset with the ability to remove blockers, escalate issues, and drive accountability
- Fluent written and spoken English and Spanish
- 3–5 years of experience as a Project Manager or Project Coordinator managing fast-moving, multi-stakeholder workstreams
- Working knowledge of Monday.com, Slack, and collaborative documentation tools such as Google Workspace or Confluence
- Experience running standups, tracking dependencies, and coordinating internal teams with external agencies
- Familiarity with CRM channels and assets including email, push, WhatsApp, and in-app messaging
- Based in Latin America
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The Company
What We Do
Where startups soar! We're not just building startups - we're crafting the future. From ideation to execution, we provide the blueprint for startup success. We specialize in nurturing startups from the ground up, and supercharging existing ones with our top-tier technical talent solutions. Join us at Ryz Labs, where we turn promising ideas into thriving businesses. Let's shape the future of innovation together!
