Project Manager III
itD is seeking a Project Manager III to support the growth and execution of Companys expanding 1st Party Retail function. This role will play a critical part in driving complex cross-functional initiatives that enable the successful launch and operation of Company retail stores, ensuring operational excellence and seamless technology implementation. The ideal candidate will bring deep experience in project and program management within retail, technology, or premium hospitality environments and a proven track record of delivering large-scale operational and systems-focused initiatives from strategy through execution.
Location: Hybrid (3 days per week onsite) in Burlingame, CA; Menlo Park, CA; Los Angeles, CA; or New York, NY
Pay Rate: $40 - $42 per hour, depending on experience.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Lead and deliver cross-functional projects through all phases of the project lifecycle, from initiation and planning through execution and completion.
- Partner with Retail Operations, Product Marketing, Enterprise Systems, Product Management, Retail Design, Retail Finance, and other stakeholders to ensure successful project delivery.
- Translate complex technical concepts into clear business requirements, action plans, and stakeholder communications.
- Drive the implementation, enhancement, and adoption of retail technology platforms, including POS, ERP, CRM, AV, and in-store demonstration systems.
- Break down complex operational challenges into actionable workstreams and execute solutions in a structured, scalable manner.
- Track, manage, and communicate project status, risks, dependencies, and mitigation plans to leadership and key stakeholders.
- Develop and implement operational processes, procedures, and best practices to support retail store growth and efficiency.
- Operate effectively in a fast-paced, ambiguous environment while maintaining project momentum and delivery excellence.
Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills
- Bachelor’s degree required.
- 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology company, or premium hospitality organization.
- Proven experience managing complex cross-functional projects from strategy through execution and delivery.
- Hands-on experience with project management tools such as JIRA, Asana, MS Project, Wrike, or similar platforms.
- Strong proficiency with productivity tools including Microsoft Office, Apple productivity tools, and Google Workspace.
- Deep experience implementing and supporting retail systems, including POS, ERP, CRM, AV, and in-store demonstration technologies.
- Experience developing and implementing operational processes, workflows, and standard operating procedures (SOPs).
- Strong stakeholder management, communication, and project execution skills.
Preferred Qualifications and Skills
- MBA or other advanced degree.
- PMP, Agile, Scrum, or equivalent project/program management certification.
- Experience working within a technology company or retail technology environment.
- Demonstrated ability to leverage AI tools and automation to improve productivity and operational efficiency.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Experience creating store-facing communications, training materials, FAQs, and operational updates.
- Experience supporting retail store launches, expansions, or large-scale operational transformations.
Education
- Bachelor’s degree in Business, Operations, Project Management, Technology, or a related field required.
- MBA or advanced degree preferred.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Skills Required
- Bachelor's degree required
- 5+ years of experience in project or program management
- Proven experience managing complex cross-functional projects
- Hands-on experience with project management tools
- Strong proficiency with productivity tools
- Deep experience implementing and supporting retail systems
- Experience developing and implementing operational processes
- Strong stakeholder management and communication skills
What We Do
itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC
