Project Manager (English/Japanese Bilingual)

Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

As a Digital Project Manager, you will be responsible for overseeing enterprise-level digital commerce projects from inception all the way through to launch. You will coordinate and collaborate with cross-functional teams to create exceptional commerce experiences while delivering on time and on budget.

The ideal candidate will possess strong organizational and problem-solving skills, and a passion for applying their expertise to help companies take the next step in their digital transformation. 

THE RESPONSIBILITIES 

• Overall accountability for project profitability and timeline
• Proactively manage client communications and expectations to ensure client satisfaction in partnership with internal teams
• Define and scope client requirements and deliverables
• Create and maintain detailed projects plans
• Collaborate with internal teams and client’s stakeholders to creatively solve problems and brainstorm solutions
• Coordinate tasks, assign appropriate resources, and ensure task completion
• Identify risks, threats, or opportunities that could impact the success of the project, notify the team, and escalating issues when appropriate
• Identify deviations between project scope and desired deliverables, initiating change requests as needed 
• Control quality by reviewing deliverables prior to client presentations; enhance internal and external deliverables/documents as needed; suggest process improvements as appropriate
• Establish an understanding of the clients business, processes, and procedures and apply that knowledge to affect the project’s success
• Ensure the use of the best practices and applies lessons learned from previous projects; share finding with other project management team members
• Effectively apply agile project methodologies, prioritize tasks and sprint planning
• Manage big teams of experienced tech leads, developers, and engineers
• Tools: Google Office, SmartSheet, Atlassian JIRA, Confluence, TargetProcess, Clarizen

• Minimum of 4 years of working in a technology focused delivery environment, with the experience across enterprise level software implementation projects (eCommerce, ERP, CRM or similar)
• Proven experience in managing teams and in working cross functionally across an organisation
• Ability to prioritise and manage the expectations of a diverse customer base 
• Strong collaboration skills
• Strong verbal and written communication skills, including excellent presentation skills
• Outstanding attention to detail and adherence to deadlines
• Ability to work effectively, both independently and as a member of a team
• Ability to handle multiple tasks in a fast-paced environment
• Ability to think outside the box while identifying problems and developing creative solutions
• Strong knowledge of project management and development toolsets
• Strong negotiation skills

• Work with professionals who have created some of the most revolutionary solutions in their fields.
• Make an impact. Work in large-scale projects globally.
• Develop your career in our Studios. Each Studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges.
• Develop your career within an industry or multiple industries.
• Work in the city you want, and be nourished by cultural exchanges.
• Be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work.
• Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.