eCOA Client Services Project Manager
Location: UK/ South Africa, home-based
Job Overview
Maintains and validates the project scope, plans and schedules for moderately complex projects; adheres to established metrics for project success; applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).
Essential Functions
Act as the main point of contact for the clients for all items related to eCOA studies that are live and in maintenance
Lead client update meetings on a weekly/bi-weekly basis
Participates and travel to Investigator Meetings when appliable (10% travel)
Leads system change efforts when applicable, including leading design calls and impact review. Communicates costs and timelines as appropriate.
Communicate effectively and timely with both internal and external clients and collaborate with key stake holders to determine solutions/next steps
Responsible for filing documentation, status report updates, meeting minutes, development of study materials and change order as needed
Tracks trends to identify and review risks as part of the ongoing project support
Supports quality investigations as the eCOA project SME with support from line manager and/or implementation PM
Manage budget and scoping for additional work where appropriate
Qualifications
Minimum of 1 years eCOA experience
Good understanding of clinical research
Proficient use of MS office, excel PPT
Excellent collaboration skills
Excellent communication skills and ability to drive conversations
Excellent Project Management skills
This role is not eligible for UK visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Minimum of 1 years eCOA experience
- Good understanding of clinical research
- Proficient use of MS office, Excel, PowerPoint
- Excellent collaboration skills
- Excellent communication skills
- Excellent Project Management skills
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
