Project Manager - Creative Services

Job Description

THE AGENCY

The six-time recipient of the award for “Best in Talent Representation and Management,” presented by the Sports Business Journal, CAA Sports represents more than 3,000 of the world's best athletes in such sports as baseball, football, hockey, basketball, and soccer, in addition to coaches, on-air broadcasters, and sports personalities. 

Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas including entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in the areas of media rights, property sales and sponsorships, brand consulting, venue development and strategic advisory, and executive search, and received the award for “Best in Corporate Consulting” at the 2018 Sports Business Awards, and “Best in Property Consulting, Sales, and Client Service” in 2014, 2016, 2019, 2022, 2024, and 2025. 

CAA Sports is a division of leading entertainment and sports agency Creative Artists Agency (CAA). Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, executive search, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  For more information about CAA Sports, visit www.caa.com.

OVERVIEW

In CAA Brand Consulting we have 200+ specialists working with over 35 leading brands. Our vision is to be the strategic partner for brands in helping them solve their biggest challenges. Our services and connectivity in sport and entertainment allow us to identify, develop, activate and measure partnership strategies that build brands and grow business. Our international clients include the likes of Adobe, Allianz, Salesforce, Google, Nestle, Indeed and Gucci.

There is also a unique culture within CAA; for a global agency it has a small agency feel, with a great sense of teamwork, ambition, empowerment and entrepreneurialism. 

THE ROLE

We have a new opportunity for a talented Project Manager to join our award-winning global Brand Consulting team.

This is an exciting and dynamic role working in our Creative team in London, acting as liaison between clients and third-party production companies when a live-action shoot is involved in a creative assignment. This position assists the client in determining shoot needs and logistics and facilitates the delivery of materials.

Key Responsibilities

• Lead the day-to-day project management of complex multi channel content projects from brief through to final delivery, acting as a clear and confident point of contact for clients throughout.
• Own the end-to-end delivery process, ensuring every stage is properly planned, documented, communicated and delivered to the required standard.
• Act as the key liaison between clients, internal teams and contracted third-party suppliers, maintaining alignment across responsibilities, timings, budgets and deliverables.
• Manage external partners including production companies, photographers, directors, creators, editors and specialist suppliers, ensuring clear accountability throughout.
• Lead project planning and pre-production, including timelines, schedules, scopes, meetings, logistics, documentation, approvals and delivery requirements.
• Review budgets, estimates and supplier costs, maintaining financial oversight and identifying potential changes, efficiencies or risks early.
• Ensure all client and campaign requirements are accounted for, including brand guidelines, usage, rights, clearances, specifications, formats, territories and localisation.
• Oversee shoots and content creation, ensuring clients, internal teams and external partners are fully prepared and agreed plans are followed.
• Manage feedback, approvals and amends, maintaining momentum and ensuring clear communication between all parties.
• Oversee post-production and final delivery, ensuring assets are quality checked, correctly versioned, approved and supplied to the required specifications.
• Anticipate and manage risks, dependencies and changing requirements, resolving issues before they impact timing, budget or quality.
• Work closely with account, creative and strategy teams to ensure creative ambition is supported by a robust, realistic and efficient delivery plan.
• Maintain a strong understanding of evolving content platforms, formats, partners and ways of working, helping clients navigate increasingly complex content requirements.
• Create a consistently well-managed client experience bringing clarity, rigour and reassurance while ensuring projects are delivered on time, within scope and budget, and to the highest possible standard.

What We’re Looking For

• A highly organised, proactive and accountable approach, with the confidence to take ownership rather than wait for direction.
• Excellent judgement and attention to detail, with an instinct for anticipating what needs to happen next and identifying potential gaps before they become problems.
• A client-first mindset, with the ability to simplify complexity, provide reassurance and make demanding projects feel well controlled.
• Strong commercial awareness and confidence working with budgets, scopes, estimates and external supplier costs.
• Excellent stakeholder management skills and the confidence to work with senior clients, internal teams, creative talent and specialist external partners.
• A calm, solutions-focused approach, particularly when navigating competing priorities, changing requirements or challenging timelines.
• The ability to see both the bigger picture and the detail understanding the creative ambition while ensuring the practical requirements needed to deliver it are covered.
• Excellent written, verbal and presentation skills, with the ability to communicate clearly, concisely and confidently.
• An expert understanding of social, digital and content platforms, formats and evolving audience behaviours.
• A strong understanding of industry-standard content and creative workflows, with confidence using PowerPoint, Excel and relevant project management tools.
• A genuine interest in entertainment, sport, talent and culture, and an understanding of how these worlds can create relevant opportunities for clients.
• Excellent written and spoken English; additional languages are an advantage, alongside flexibility to travel and work on location when required.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.