We are looking for an experienced Project Manager with a strong delivery mindset and a passion for AI-driven transformation projects to coordinate conversational AI initiatives across multiple teams and business units in an international environment.
This is a full-time hybrid opportunity for specialists based in Germany, with regular on-site presence in Koblenz. You will play a key role in driving pilot rollouts, coordinating stakeholders, and ensuring measurable business impact across customer-focused AI initiatives.
At Sigma Software, we value ownership, collaboration, and transparent execution. You’ll have the opportunity to work on innovative AI initiatives alongside experienced professionals in a dynamic and supportive international environment.
Job Description- Lead end-to-end delivery of conversational AI and digital transformation projects
- Coordinate cross-functional teams across business and technical domains
- Manage project timelines, milestones, risks, and dependencies
- Coordinate pilot rollouts across multiple business units and locations
- Facilitate communication between central and local stakeholders
- Monitor project progress, delivery KPIs, and business impact
- Organize workshops, planning sessions, and stakeholder meetings
- Ensure transparent reporting and proactive issue resolution
- Support Agile delivery processes and maintain execution focus
- Drive project delivery with strong ownership and accountability
- 5+ years of commercial experience in Project Management within technology, digital transformation, or AI-related projects
- Proven experience managing complex cross-functional projects
- Strong project delivery and coordination skills
- Experience with planning, task management, risk management, and dependency tracking
- Experience coordinating pilot rollouts and stakeholder alignment
- Ability to track project progress, KPIs, and business impact
- Experience working with business and technical stakeholders in multinational environments
- Good understanding of Agile project management approaches and tools
- Familiarity with conversational AI solutions, chatbots, voicebots, AI agents, or similar technologies
- Strong communication and workshop facilitation skills
- Ability to work independently and take ownership of delivery
- Advanced English level
- Based in Germany with availability for regular on-site presence in Koblenz
WILL BE A PLUS
- Experience with AI implementation projects within Customer Operations or Customer Service
- Experience with chatbot, voicebot, or AI agent rollouts
- Experience managing pilots across several business units or locations
- Experience working in consulting or contractor environments
- Intermediate German level or higher
PERSONAL PROFILE
- Strong ownership and accountability mindset
- Excellent organizational and coordination skills
- Ability to align multiple stakeholders around priorities and timelines
- Structured and transparent approach to project execution
- Comfortable working in fast-moving environments
- Strong problem-solving and dependency management skills
- Ability to balance hands-on coordination with senior stakeholder communication
Skills Required
- 5+ years of commercial experience in project management within technology, digital transformation, or AI-related projects
- Experience managing complex cross-functional projects
- Strong project delivery and coordination skills
- Experience with planning, task management, risk management, and dependency tracking
- Experience coordinating pilot rollouts and stakeholder alignment
- Ability to track project progress, KPIs, and business impact
- Experience working with business and technical stakeholders in multinational environments
- Understanding of Agile project management approaches and tools
- Familiarity with conversational AI solutions, chatbots, voicebots, AI agents, or similar technologies
- Strong communication and workshop facilitation skills
- Ability to work independently and take ownership of delivery
- Advanced English level
- Based in Germany with availability for regular on-site presence in Koblenz
- Experience with AI implementation projects within Customer Operations or Customer Service
- Experience with chatbot, voicebot, or AI agent rollouts
- Experience managing pilots across several business units or locations
- Experience working in consulting or contractor environments
- Intermediate German level or higher
What We Do
Sigma Software Group, an award-winning and trusted IT partner, has been serving customers for over 21 years, providing comprehensive IT solutions to various businesses, ranging from startups to established software product houses. As one of Europe's substantial IT consultancies, it brings together a dedicated workforce of over 2,100 professionals in 40 offices across 19 countries. With a diverse client base, including more than 300 enterprises, including Fortune 500 stalwarts, Sigma Software Group is a preferred choice for developing solutions that help businesses create cutting-edge products while meeting their unique needs. Sigma Software Group operates as a dynamic ecosystem of tech companies, offering 25 ready-to-implement innovative products and 40+ value-added services. Furthermore, Sigma Software Group is committed to fostering innovation through initiatives such as the Sigma Software Labs business incubator, Sigma Software University, the SID Venture Partners VC Fund, UA Tech Network, Techosystem, the European Business Association, and other collaborative efforts. Since 2015, Sigma Software Group has consistently earned recognition on the IAOP's prestigious World's Top 100 Outsourcing list. The company's accomplishments have also been acknowledged by prominent global media outlets such as Forbes, CNBC, The Times, and Reuters
