Responsibilities
- Establish, maintain, and manage project work plan, monitors, reviews, and evaluates progress. This role will primarily support Affinity Partnerships.
- Assist business owners to define project scope and requirements.
- Define actions/owners/deliverables clearly to meet product/project dates and cost budgets.
- Facilitate and lead effective project meetings, manage change and conflict, measure deliverables to schedules, and develop resource planning estimates to manage project workload and productivity.
- Coordinate with external vendor relationships (Affinity partners, OEMs and BPO's) as related to project scope.
- Track project deliverables using appropriate tools, and constantly monitor and present reports on project progress, quality assurance, problems, and solutions to all stakeholders.
- Manages each project through all phases of the project management cycle, requirements, design, development, implementation, and post implementation phases.
- Responsible for communicating project key objectives, critical path milestones, and overall project status to management.
- Provides regular communication and project status updates to project teams, stakeholders, and vendors/consultants throughout the implementation project lifecycle.
- Responsible for the timely and accurate reporting of project status, and/or issues
- Ensures that there is a detailed implementation plan for each project production installation, monitors compliance with the defined plan, and monitors the project for post-implementation issues.
- Facilitates a formal project closure by holding a formal Lessons Learned session, documenting the results, and ensuring continuous improvement efforts are realized.
- Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.
Qualifications:
- 3+ years of project management experience in at least one of the following areas: product development and lifecycle management, business process optimization, strategic business consulting, capital project management, and operations optimization.
- Business Analytical Experience (Advanced Excel) strongly preferred.
- 3+ years of Project Management Software (Adobe Workfront is a plus) and Microsoft Visio.
- Technically savvy and familiar with HubSpot, Google Analytics, SFMC, Ion, Liferay, and shared document platforms.
- Experience leveraging AI-powered tools such as ChatGPT, Jasper, HubSpot AI or similar, to enhance marketing campaign execution, content development, and performance optimization.
- Experience in a marketing omnichannel environment: print, digital, presentation, video
- Ability to produce clear project plans with milestones, resources, and schedules.
- Strong competencies in planning, project management, and organization with the ability to lead multiple activities and resources while maintaining a focus on quality.
- Solid analytical and strategic capabilities and business acumen along with demonstrated work ethic, integrity, and professional conduct and appearance.
- Ability to produce and present clear, concise, and professionally written communications and presentations.
- Ability to establish and follow an implementation methodology and produce high-quality work-product.
- Ability to manage multiple projects and/or assignments concurrently.
- Attention to detail and relationship-building skills.
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with partners and stakeholders.
- Exceptional leadership and team management abilities
- Results-driven and self-motivated
- Ability to adapt to changing market conditions and customer needs.
Education:
- Bachelor's Degree or combination work and education in a related area required.
- PMP certification is strongly preferred.
If you are a highly motivated individual who is passionate about creating and managing marketing campaigns that drive results, we encourage you to apply for this exciting opportunity.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 3+ years of project management experience in product development and lifecycle management, business process optimization, strategic business consulting, capital project management, or operations optimization
- 3+ years of experience with project management software and Microsoft Visio
- Bachelor's degree in a related area, or an equivalent combination of work experience and education
- Advanced Microsoft Excel and business analytical experience
- Experience with Adobe Workfront
- Experience with HubSpot, Google Analytics, Salesforce Marketing Cloud, Ion, Liferay, and shared document platforms
- Experience using AI-powered tools such as ChatGPT, Jasper, HubSpot AI, or similar tools
- Experience in a marketing omnichannel environment including print, digital, presentations, and video
- Ability to create project plans with milestones, resources, and schedules
- Ability to manage multiple projects and activities concurrently
- Strong planning, project management, organization, communication, analytical, leadership, and relationship-building skills
- PMP certification
What We Do
Cinch makes it easy for everyone to enjoy their home to the fullest, regardless of whether they own or rent. Building upon 40 years of proven experience, Cinch uses smart, modern tools and a seamless customer support network to remove the guesswork around preventing, diagnosing, and solving a wide variety of home-related issues. We also partner with thousands of expert technicians nationwide who share our genuine commitment to providing unmatched service and value, ensuring effortless control over the ever-evolving life of a home. Cinch strives to exceed owners, renters, real estate agents and affinity partners’ expectations, every time.







