Project Manager 2

Job Posted 14 Days Ago Posted 14 Days Ago
Hiring Remotely in US
Remote
Senior level
Computer Vision • Mobile • Productivity • Software
The Digital Assistant for the Frontline
The Role
As a Project Manager, you'll oversee technical project scoping and delivery, manage resources, and ensure customer satisfaction for complex software integrations.
Summary Generated by Built In

What You’ll Do 

FORM.com + GoSpotCheck have very powerful out-of-the-box products, but as anProject Manager on the Professional Services Team you’ll oversee the scoping and delivery of customized solutions for some of our biggest customers. You’ll collaborate with both internal and external stakeholders, leveraging your domain expertise to deliver seamless integrations and valuable functionality. Your ability to effectively scope, price and deliver your projects will contribute to the Professional Services Team’s success as a revenue generating group for the greater organization. 


What We’ll Achieve  

- You’ll work directly with our Customers to accurately scope implementations, integrations, and development efforts above and beyond the base product offering. This will include custom dashboards, workflows and other features that require backend and frontend development. 

- You’ll work closely with customers of all sizes, but emphasized involvement with our largest and most strategic accounts that will be leveraging our cutting-edge image recognition technology. 

- We’ll fine-tune an accurate and easily repeatable process for building SOW’s for our customers - we’ll ask the right questions up-front to create the proper scope, schedule, and assumptions before initializing technical resources within the teams. 

- We’ll deliver on-time to our customers thanks to your overall organizational awareness and the pulse you keep on the Professional Services Team’s workload. 

- Customers will receive the solution that was promised largely due to your technical domainexpertise in understanding the bounds of the product platforms and our customer’s data structures. 

- We’ll improve our process efficiency in whipping up customized functionality such as report views, triggered emails, data digestion/reporting and data ingestion/tables. 

- You'll work closely with Professional Services Engineers, sorting through priorities and timelines to organize and maximize their efficiency and effectiveness. 

- You’ll track and manage project and resource spend with the goals of meeting customer satisfaction while staying within project schedule and cost targets; otherwise manage the change control process and client expectations. 


Who You Are 

- You have a minimum of 5+ years of professional experience facilitating the operations of a technical team, specifically around complex software implementations, data reporting and back-end engineering. 

- You’ve managed simultaneous projects in a customer-facing role where you were directly accountable for delivering the goods! 

- You have confidence in your technical understanding, including things like table interactions, systems integrations, object-oriented design patterns and architectural best practices. 

- You have foundational understanding of technical concepts and terminology for development (i.e. HTML, CSS, and JavaScript), systems integration (i.e. SFTP, XML, ETL Processing, API, JSON, etc.), and data systems (i.e. SQL, Postgres, flat files). 

- You are familiar and comfortable in using service delivery tools such as JIRA, Asana, and Salesforce. 

- You have an excellent understanding of SaaS architecture, data collection and business workflow concepts. 

- You can sometimes be over-communicative, but your stakeholders always know what’s being done, why it’s being done, and how the execution is being carried out. 

- You have an exceptional communication style, specifically when it comes to explaining technical challenges to non-technical people. 

- You can be both a motivating or calming force, depending on the situation. 

- Your natural tendency is to underpromise and overdeliver, and not the other way around. 

- You believe that taking projects to the finish line means the customer is truly satisfied with the deliverable. 

- You have worked in a smaller environment, or in a consulting role, and know how to be resourceful in order to get things done. 

- You appreciate and align with our company values. 

Top Skills

APIs
Asana
CSS
Etl Processing
HTML
JavaScript
JIRA
JSON
Postgres
Salesforce
Sftp
SQL
XML
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Quincy, Massachusetts
300 Employees
On-site Workplace
Year Founded: 2001

What We Do

FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world.

Why Work With Us

At FORM, we pride ourselves on being innovative, problem-solvers. Collectively, we are a group of dog-lovers, philanthropists, creative thinkers, goofballs, world travelers, and more. Our values include Team Work, Integrity, and Accountability. We take pride in doing great work, and truly admire those we work with.

Gallery

Gallery

Similar Jobs

Remote
US
40 Employees

Just Global Logo Just Global

Senior Project Manager

AdTech • Digital Media • Marketing Tech • Analytics
Remote
United States
167 Employees
71K-107K Annually

Fortna Logo Fortna

Sr Project Manager

Logistics • Software
Remote
United States
655 Employees
116K-174K Annually
Remote
USA
3668 Employees
92K-162K Annually

Similar Companies Hiring

True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
Red 6 Thumbnail
Virtual Reality • Software • Hardware • Defense • Aerospace
Orlando, Florida
113 Employees
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account