Department/Business Unit: Technology Solutions
Reports to: Senior Manager of Project Delivery
Status: Full-time
FLSA Status: Exempt
Job Summary
Provide end‑to‑end oversight of technology and business projects to ensure successful, on‑time delivery within defined scope. Collaborate with stakeholders and partners to translate business priorities into clear objectives, structured plans, measurable milestones, and effective risk and resource management.
Responsibilities / Duties
- Support the delivery of moderate to large initiatives by coordinating activities across cross-functional teams.
- Partner with senior leaders, stakeholders, and team members to understand objectives, priorities, and success criteria.
- Assist in translating business goals into delivery plans, milestones, and task dependencies.
- Facilitate team coordination and collaboration to maintain momentum and alignment.
- Track progress, risks, issues, and dependencies; escalate concerns as needed.
- Participate in or facilitate agile and hybrid delivery ceremonies such as daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
- Help identify and remove delivery impediments by working with team members and stakeholders.
- Maintain delivery artifacts and documentation in alignment with PMO standards and practices.
- Provide clear and timely updates on initiative progress to delivery leadership and stakeholders.
- Contribute to continuous improvement efforts by identifying opportunities to streamline delivery processes and improve execution efficiency.
Qualifications
- Working knowledge of agile, waterfall, or hybrid delivery methodologies.
- Strong organizational, communication, and coordination skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with attention to detail and follow-through.
- Ability to tailor communication to different audiences.
- Comfortable collaborating with cross-functional teams and influencing without authority.
- Ability to work independently with guidance from senior delivery leadership.
- Familiarity with delivery and collaboration tools such as Azure DevOps, MS Project, Microsoft Office Suite, and virtual collaboration platforms (MS Teams, Zoom).
Education and Experience
- BA/BS Degree or equivalent experience required.
- PMP, CSM, or similar certifications preferred.
- 3 years of experience supporting or leading project or initiative delivery.
- 3 years of experience working in Technology environments and partnering with cross-functional teams to solve business problems.
- Exposure to vendor coordination or third-party delivery preferred.
Physical Requirements
This position requires extended periods of desk work, up to eight hours per day
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.
Skills Required
- BA/BS Degree or equivalent experience
- 3 years of experience supporting or leading project or initiative delivery
- 3 years of experience working in Technology environments
- PMP, CSM, or similar certifications
- Working knowledge of agile, waterfall, or hybrid delivery methodologies
Liberty Tax Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Liberty Tax and has not been reviewed or approved by Liberty Tax.
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Flexible Benefits — Flexible, seasonal scheduling enables workers to pick up income during tax season and adjust hours to fit other commitments. Availability of reduced or adjustable hours is widely emphasized across roles.
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Wellbeing & Lifestyle Benefits — Employee discounts, including free or discounted tax preparation, and access to an Employee Assistance Program are available in many locations. These perks can help offset leaner base packages for those prioritizing seasonal income and convenience.
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Healthcare Strength — Corporate and managed-operations roles list medical, dental, and vision coverage alongside other core benefits. These settings also reference PTO, paid holidays, and 401(k) access, indicating a more complete package in specific roles.
Liberty Tax Insights
What We Do
Liberty Tax is income tax preparation at its best: friendly, accurate, and with a money back guarantee. Founded in 1997, Liberty Tax is the fastest-growing tax preparation franchise ever. From its start as Canadian company U&R Tax Depot, Liberty Tax has become an industry leader with a network of over 30,000 tax preparers and almost 16 million individual tax returns prepared. In just 16 years, Liberty Tax has grown to more than 4,000 offices operating in the U.S. and Canada. What makes Liberty Tax unique? We highly support our franchisees and firmly stand by our mission statement. Known for our Liberty wavers, roadside parties, and fun company culture, Liberty Tax has been recognized as raising the bar for all franchises, not just personal income tax-based businesses.
