Project Engineer

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is seeking a Project Engineer with minimum 2-3 years of similar experience who will be r esponsible for implementing Q2's E-banking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting . This work is performed out of our Implementations Solution Center in Bangalore and does not require travel.
Project Engineer
Primary Responsibilities:

• Communicate, set, and manage expectations with stakeholders regarding project scope, duration, internal/external deliverables, and due dates in a streamlined approach via Email or standard project document
• Track and report on progress, manage and archive all internal/external project artifacts as needed
• Drive and encourage project stakeholders and internal dependencies to meet task due dates to ensure project remains on track and Forecast Billable Dates are achieved

• Proactively manage risk and follow appropriate escalation processes
• Triage project issue cases, post public comments to ensure Acceptance Testing SLA's are met, and client is kept updated on case status
• Training/mentoring/knowledge sharing with peers, including publishing, and improving Confluence content
• Technical product configuration of Q2s evolving product catalogue chosen for streamlined project delivery
• Troubleshooting technical configurations pre and post project delivery
• Continued education on new products, implementation processes, and related architectural developments/evolution

Key Attributes for Success:

• Organized and detail oriented, able to manage multiple projects concurrently
• Ability to appropriately prioritize daily/weekly tasks and project issues across all ongoing projects

• Ability to identify project blockers and navigate solutions or raise awareness on assistance
• Ability to communicate clearly internally and externally applying preferred methods of non-in-person (appropriately breakdown/explain complex technical concepts to a non-technical audience)
• Ability to appropriately identify when other resources are needed to solve issues
• Ability to remain composed when faced with conflict, escalations, or change
• Resourceful, independent worker (expectation isof resourcefulness/independence is tied to level of experience)
• Quick learner

Client Management Expectations:

• Primary point of contact during project
• Adhere to communication plan outlined at kickoff
• Provide clear visibility of progress towards achieving key milestones and mitigating risks
• Drive and influence stakeholders to manage scope, testing, and change control
• Technical representative on product solutions

Key Interactions:

• Activities:
  • Project kickoff via email or standard project plan documentation
  • Weekly updates to project status and key data points
  • Implementation go live tasks
  • Transition to Support duties
• Roles:
  • FI Project Lead
  • Relationship Manager/Client Experience Manager
  • Project Planning
  • Project Manager, Data Services, Creative Services, Developers, IT, Networking, Mobile App Builder, etc.)
  • Mobile Release Manager
  • Management (Delivery Manager, Tech Delivery Manager, Development Manager, etc.)
  • Dev PMO, & Product SDK Product Team, and Technology Delivery Product Team

Health & Wellness

• Hybrid & Remote Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Generous Retirement Benefit Plans, including a company-matching HSA program.
• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , Ladders for Leaders , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.