This Project Coordinator position supports Project Managers and/or Program Managers in the Client Services department, specifically in Settlement or Notice Administration. In supporting overall project execution, the Project Coordinator will partner with several internal operational groups including: Contact Center, Claims Processing, Data Services, Disbursements, Print & Mail Services, and Website and Software Development.
Job Responsibilities:
- Continually track and deliver on-time, required project deliverables, ensuring Simpluris quality standards are met.
- Appropriately identify risks and immediately escalate to the Project/Program Manager along with proposed solutions, if necessary.
- Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
- Research client and claimant inquiries and communicate findings to clients, claimants, and/or other operational groups.
- Identify and communicate any process issues with Project Manager, others in the project team, and operational groups, as appropriate.
- Provide detailed project reporting, and perform analysis and quality control of all client reports.
- Draft project-related documents, including but not limited to: timelines, website content, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
- Other duties as assigned.
- (Preferred) 1+ year of Settlement Administration industry experience or relevant legal services or legal industry experience with direct client/customer contact in a professional environment
- Excellent verbal and written communication with critical thinking skills and the ability to quickly and efficiently gather and process information
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
If you think you have what it takes, come join our growing team of purpose driven people!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This is who we are…
Find out more about , our company, our people, and our culture here:
What We Do
Simpluris Inc. delivers comprehensive corporate, financial and legal administration services across the United States. Since 2007, Simpluris has administered over 9 thousand matters and distributed over $8 billion in funds. From class action settlements to corporate remediation, our nationwide team handles even the most complex matters with accuracy and transparency. Regardless of scale, Simpluris’ project management experts deliver legal administration services with speed, precision, and accountability.
Our capabilities include:
-Class Action
-Collective Action
-Notification Campaigns
-Claims Administration
-Impact Calculations
-Disbursements
-Tax Reporting
-Data Management
The Simpluris administration team is best known for its dedication to delivering premium service. When you partner with Simpluris, you work alongside a dedicated Client Service representative. This Simpluris team member will guide you through the settlement lifecycle. Your Client Service representative is your administration conductor, adjusting the tempo as your case progresses. With a complete view of your matter, your Client Service representative can respond swiftly to changes in your case, proactively notify you of upcoming milestones, and most importantly, be accountable for the successful completion of your matter. Our team is available any time of day with offices across the nation, including two corporate hubs in Costa Mesa, CA, and Orlando, FL.
Simpluris’ history is rooted in Class Action Settlement Administration, and our management team’s experiences are vast and diverse. The Simpluris executive leadership team boasts more than 85 years of experience in corporate, financial, and legal administration. Whether simple or complex, we encourage you to bring us your challenges and make Simpluris your go-to partner for technology-driven administration.
For a complimentary consultation, please call 800-779-2104.
.jpeg)
.png)
