Project Coordinator
CIO Technology Solutions | Tampa, FL (On-site) | Full-time
About CIO Tech
CIO Technology Solutions is a managed services provider in Tampa. Since 2010, we have handled IT support, security, cloud, and infrastructure projects for businesses across Tampa Bay.
The Role
The Project Coordinator runs our client projects from start to finish. You are the client's main point of contact for project status. You work with engineering, account management, and operations to keep projects on schedule, within scope, and well documented.
Our engineers do the technical work. You own the schedule, the communication, and the records. This is a coordination role, not an engineering role. If you like structure, follow-through, and clients who never have to ask where things stand, keep reading.
What You'll Do
- Set up new projects and build schedules from the approved scope of work
- Schedule meetings and project resources across our internal teams
- Lead client kickoff meetings and ongoing project check-ins
- Give clients timely updates on progress, milestones, risks, and delays
- Document meetings, decisions, and action items and share them with stakeholders
- Spot scope changes early and route them to the right team
- Monitor project hours and budget and raise concerns early
- Track hardware and software orders and keep clients updated on delivery
- Keep project tickets, notes, and schedules current and accurate
- Drive projects to a clean closure and a smooth transition to ongoing support
Project Invoicing
You play a key part in getting projects billed correctly. Each month you will:
- Review project time, expenses, and products for accuracy
- Confirm labor is billed at the rates in the signed quote
- Hold back items that are not ready to bill, such as products not yet delivered
- Prepare multi-month projects for monthly progress billing
- Flag discounts, comped projects, and unclear billing for management review
- Have projects ready to invoice before month-end
What You Bring
- 2 to 3 years of project coordination experience, ideally at an MSP or IT services company
- Working knowledge of IT infrastructure, Microsoft 365, and common business technology
- Experience with a PSA or ticketing system. ConnectWise PSA is a plus.
- Excellent verbal and written communication skills
- Strong organization across multiple active projects and deadlines
- Comfort running client meetings with all levels of a client organization
- Discipline about documentation, follow-through, and deadlines
- Sound judgment on when to escalate issues
- Proficiency with Outlook, Teams, SharePoint, Word, and Excel
- Basic understanding of project budgets, time and expense tracking, and billing
- High school diploma or GED required. An associate's or bachelor's degree in business or IT, or a CAPM, CompTIA Project+, or ITIL Foundation certification, is preferred.
How We Measure Success
- High client satisfaction
- Projects delivered on the committed timeline and within budget
- Clients get timely updates without having to ask
- Accurate, current project records
- Projects ready to invoice at month-end with minimal corrections
Why CIO Tech
- A small team where your work is visible and your input can change how we operate
- A standardized, modern technology stack
- Exposure to a wide range of client environments and technologies
- Medical, dental, vision, PTO, SIMPLE IRA with a company match, and certification reimbursement
Position Details
- Full-time, exempt
- On-site at our Tampa, FL office
- Reports to the Director of Service Operations
Skills Required
- 2 to 3 years of project coordination experience, ideally at a managed service provider or IT services company
- Working knowledge of IT infrastructure, Microsoft 365, and common business technology
- Experience with a PSA or ticketing system
- Excellent verbal and written communication skills
- Strong organization across multiple active projects and deadlines
- Comfort running client meetings with all levels of a client organization
- Discipline about documentation, follow-through, and deadlines
- Sound judgment on when to escalate issues
- Proficiency with Outlook, Teams, SharePoint, Word, and Excel
- Basic understanding of project budgets, time and expense tracking, and billing
- High school diploma or GED
- ConnectWise PSA experience
- Associate's or bachelor's degree in business or IT
- CAPM, CompTIA Project+, or ITIL Foundation certification
CIO Technology Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CIO Technology Solutions and has not been reviewed or approved by CIO Technology Solutions.
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Healthcare Strength — Health coverage is listed as including medical, dental, vision, life and ancillary insurance in job postings. This breadth indicates a solid core package for a smaller MSP.
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Leave & Time Off Breadth — Time off includes roughly three weeks in the first year plus paid holidays, and paid volunteer time is also noted. This provides meaningful paid time away from work early in tenure.
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Retirement Support — An IRA with a company match is explicitly included. Employer contributions to retirement savings are clearly stated in postings.
CIO Technology Solutions Insights
What We Do
CIO Technology Solutions is a locally owned managed IT and cybersecurity provider based in Tampa Bay. We help businesses reduce downtime, reduce risk, and keep teams productive with proactive IT management and clear, plain-language support. Core services Managed IT Services: proactive monitoring and maintenance, plus live-answer help desk support Co-Managed IT Services: extra coverage and expertise for internal IT teams Microsoft 365 Management: setup, migration, management, and security Cloud Hosting Services: secure, scalable hosting and cloud support Network Security and Compliance: security controls and compliance-ready environments Ransomware Removal and Remediation: prevention, response, and recovery support Solutions and Design Consulting: planning and roadmaps that align to business goals Where we support clients We support clients across Tampa Bay, including Tampa, St. Petersburg, Clearwater, Sarasota, Bradenton, Brandon, Plant City, and Lakeland. We also provide nationwide support, both onsite and remote. Talk to an expert Call 813-649-7762, email [email protected], or request a consult through Talk to an Expert on our website @ https://www.ciotech.us.
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