Project Coordinator

Posted 2 Days Ago
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San Antonio, TX, USA
In-Office
Entry level
Information Technology • Professional Services • Consulting
The Role
Coordinates projects by supporting project managers with action plans, schedules, budgets, resources, risk management, documentation, client communications, and team workflow. Monitors expenses, resolves project issues, maintains project materials, assists with technology implementations, and contributes to process improvements, training documentation, corrective action plans, and quality outcomes.
Summary Generated by Built In

This position will be at our office; our main priority is providing you with a safe work environment during this time of COVID. 


Who are we?

OKIN Process is a global company focused on making operations work better for our clients. We do this by providing front-office and back-office outsourcing solutions for our clients. We help established enterprises manage and improve their business processes and scale businesses to accelerate their business growth. We are the partner our clients turn to and trust to help them constantly improve business processes and make work better.

Summary:

As the Project Coordinator for OKIN, you will play a big role in working closely with project managers to create comprehensive action plans concerning resources, budgets, and timeframes for projects. This position will focus on various coordination duties such as scheduling and risk management. 

Responsibilities:

  • Participate in project design meetings and propose improvements if necessary
  • Evaluate potential problems and technical hitches and develop solutions 
  • Plan and manage team goals, project schedules, and new information 
  • Supervise current projects and coordinate all team members to keep workflow on track
  • Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored
  • Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes, and emails
  • Communicate with clients to identify and define project requirements, scope, and objectives
  • Adhere to budget by monitoring expenses and implementing cost-saving measures

Duties include:

  • Provide direction to team members and resolve problems in a timely and professional manner.
  • Communicate with clients on project-specific activities, including meeting summaries and action items
  • With PM, ensure products have suitable training, implementation, admin, and/or user guides. Meets with Supervisor and makes suggestions regarding client relationship management and project management
  • Assist in the creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality

 Qualifications:

  • Experience with project management preferred
  • Experience managing external resources
  • Experience implementing technology projects
  • Problem-solving skills 
  • Ability to work independently with minimal supervision

We're a fun, fast-paced, environment and our team thrives’ around creativity and excitement. This is a fantastic opportunity to join our company at a time of exciting growth. Although we are small and agile with a mature client base with a start-up mentality, we try, fail, learn, and succeed. As an early member of our team, you'll be instrumental in achieving our next period of growth, and the only 

Skills Required

  • Experience with project management
  • Experience managing external resources
  • Experience implementing technology projects
  • Problem-solving skills
  • Ability to work independently with minimal supervision
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The Company
303 Employees
Year Founded: 2004

What We Do

OKIN BPS provides outsourced business-process and operational services for enterprises, particularly in technology and telecommunications. Its front-office work includes customer service, demand generation, sales support, e-commerce and order management; back-office services include data processing, field-service enablement, technology and network operations, service desks, billing and fulfillment. The company combines scalable teams, cloud technologies and process expertise to improve clients’ operating efficiency and customer experience.

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