Project Coordinator III – Multilingual AI Quality
itD is seeking a Project Coordinator III to support the operational execution of multilingual AI quality programs that drive product quality across global AI experiences. This role serves as the operational backbone of a fast-growing Multilingual AI Quality team, ensuring seamless coordination between vendors, language experts, and cross-functional stakeholders. The ideal candidate will bring experience in project coordination, program operations, or localization programs within the technology industry, along with a proven track record of managing multiple concurrent workstreams, vendor relationships, and reporting processes in fast-paced environments.
Location: Remote (US-based). Candidates must be available to work with US Pacific Time (PST) overlap.
Duration: 6 Months
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Manage task pipelines and workflow queues across multilingual AI quality audit programs, ensuring timely completion and resolution of bottlenecks.
- Coordinate day-to-day communications with external vendors and partners across multiple languages, projects, and AI evaluation initiatives.
- Triage incoming task requests, validate project scope and feasibility, and prioritize operational activities based on business needs.
- Monitor task progress, identify tooling or process issues, and drive resolution through appropriate stakeholders.
- Pull, organize, and analyze quality audit data to support reporting, operational insights, and stakeholder decision-making.
- Maintain vendor quality scorecards and track performance metrics, throughput, and quality trends across programs.
- Prepare documentation including meeting notes, process documentation, status updates, and reporting materials for distributed teams.
- Support cross-functional collaboration with localization, language management, data analytics, and technical teams to ensure operational excellence.
Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills
- 5+ years of experience in project coordination, project management, program management, or operations within the technology industry.
- Experience managing multiple concurrent workstreams in fast-paced, dynamic environments.
- Familiarity with multilingual AI annotation, AI quality audit workflows, or internationalization/localization programs.
- Demonstrated ability to quickly learn new tools, systems, platforms, and operational processes with minimal supervision.
- Experience troubleshooting operational or workflow issues and driving resolutions independently.
- Strong written and verbal communication skills, including documentation, meeting notes, process creation, and stakeholder reporting.
- Experience creating reports, tracking metrics, and maintaining operational dashboards or workflow trackers.
- Exceptional attention to detail and organizational skills.
Preferred Qualifications and Skills
- Experience coordinating external vendors, service providers, or third-party partners across multiple time zones.
- Background supporting AI, machine learning, language technology, or content quality operations.
- Experience working with multilingual content, localization, translation, or internationalization programs.
- Experience supporting globally distributed teams and cross-functional stakeholders.
- Exposure to AI evaluation, quality assurance, or data operations programs.
Education
Bachelor’s degree required (BA/BS) or equivalent combination of education and relevant work experience.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Skills Required
- 5+ years of experience in project coordination, project management, program management, or operations within the technology industry.
- Experience managing multiple concurrent workstreams in fast-paced, dynamic environments.
- Familiarity with multilingual AI annotation, AI quality audit workflows, or internationalization/localization programs.
- Ability to quickly learn new tools, systems, platforms, and operational processes with minimal supervision.
- Experience troubleshooting operational or workflow issues and driving resolutions independently.
- Strong written and verbal communication skills, including documentation, meeting notes, process creation, and stakeholder reporting.
- Experience creating reports, tracking metrics, and maintaining operational dashboards or workflow trackers.
- Exceptional attention to detail and organizational skills.
- Bachelor's degree (BA/BS) or equivalent combination of education and relevant work experience.
- Available to work with US Pacific Time (PST) overlap (US-based remote).
- Direct W2 employment only; employer cannot offer visa sponsorship.
- Experience coordinating external vendors, service providers, or third-party partners across multiple time zones.
- Background supporting AI, machine learning, language technology, or content quality operations.
- Experience working with multilingual content, localization, translation, or internationalization programs.
- Experience supporting globally distributed teams and cross-functional stakeholders.
- Exposure to AI evaluation, quality assurance, or data operations programs.
What We Do
itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC
