Project Consultant - Labelling

We are seeking a Project Consultant - Labelling to join the IT Systems Development team. This position is entirely on-site and can be based at our Chicago, IL or Milton, ON offices. The salary for this position will be $70k - $90k per year.

Ready to help build a better future for generations to come?

In an ever-changing, fast-paced world, we owe it to ourselves and our future generations to live life responsibly.  At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Role Summary

The Project Consultant – Labelling is responsible for the efficient implementation, optimization, and support of standard labelling solutions across ROCKWOOL OPCOs. The role focuses on maximizing business benefits, ensuring system consistency, and providing consulting services to achieve group-wide synergies while minimizing costs. The consultant will partner with stakeholders to design, deliver, document, and support labelling projects, as well as train users and contribute to continuous service improvement. This role will also require travel inside and outside of North America.

What you will be doing:

• Lead and support labelling system implementation projects to ensure efficiency, consistency, and knowledge transfer across the organization

• Advise OPCOs on project approaches, maximizing benefits, and achieving group synergies, while supporting documentation and training

• Maintain standardized, comprehensive documentation for all implementations and ensure system compatibility

• Support the adoption of global labelling design approaches, including training, issue resolution, and continuous policy improvement

• Ensure data quality and facilitate effective data exchange between teams and systems

• Provide consulting assistance to project groups, including identifying opportunities for common system setups and business synergies

• Maintain contracts, vendor relationships, and service level agreements (SLAs/OLAs) related to labelling solutions

• Monitor system performance, report on KPIs, and communicate with stakeholders about system updates, changes, and scheduled maintenance

• Contribute to IT service strategy, capacity planning, and the transition from local to global applications

• Ensure all project and consulting work adheres to ROCKWOOL’s policies, procedures, and security guidelines

• Willingness and ability to travel for project requirements (up to 70 days per year)

• Out-of-hours support (1 week in every 4 weeks)

What you bring:

• 2+ years of IT support

• Experience with label management systems (e.g., TEKLYNX)

• Familiarity with barcode and RFID technologies, including hardware setup and troubleshooting (printers, scanners, Zebra tablets)

• Competence in administering Windows Server and Windows OS environments

• Knowledge of relational databases and integration with business systems (SQL Server)

• Exposure to IT systems integration, APIs, and middleware solutions

• Understanding of networking basics (TCP/IP, VLANs)

• understanding of RDP, MFA, and endpoint security

• Familiarity with ITSM, ITIL processes, incident/change management, and using Service Desk tools

• Ability to write basic automation scripts (PowerShell)

• Knowledge of setting up and maintaining system monitoring dashboards

• Skilled in creating technical documentation and delivering user training

What we offer:

• Competitive Pay & Benefits from Day 1:  Comprehensive medical, dental, massage therapy and vision plans.

• Retirement Pension Plan Contribution

• Paid Time Off:  Vacation pay, paid holidays (4 additional days on top of ESA requirement)

• Life insurance:  100% company paid!

• Wellness Perks: Fitness reimbursement, mental health and Employee Assistance Program (EAP)

• Educational Assistance & Career Growth: Invest in your future.

• Safety First: Company-provided PPE, annual safety shoe reimbursement and programs to keep you protected.

Work Environment & Conditions:

Join a clean, safe, and modern facility equipped with cutting-edge technology, advanced machinery, and innovative processes.  Safety, cleanliness and employee well-being are at the heart of what we do, supported by comprehensive training programs and protocols.    

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities.  With over 12,000 employees across 51 manufacturing facilities in 40+ countries, we share one common mission:  to release the natural power of stone to enrich modern living.  Sustainability is central to our business strategy.  Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.   

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard.  With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination.   At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “The ROCKWOOL Way”.  This cultural foundation reflects our core values:  ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.