At YPrime, we help our clients in the pharma and biotech industries to collect data from patients using mobile devices, assign patients to study treatment groups, and dispense clinical trial drugs and supplies using web apps. We’re supporting life-altering research, one project at a time.
to help support our project managers and clients throughout the various phases of our software development projects. In this role, you’ll have a diverse set of responsibilities from study kick-off and requirements gathering through maintenance of our systems being actively used during clinical trials. You’ll be based in our headquarters.
- Top-notch verbal and written communication skills
- A passion for customer service and prior experience working in a customer-facing role
- An innate sense of proactivity – to learn, to gather information, to anticipate problems
- Comfort and skillfulness in handling a fast-paced, dynamic, sometimes ambiguous working environment
- Strong Microsoft Excel skills
- A strong sense of personal accountability
- A commitment to quality
- A team-oriented spirit
- A Bachelor’s degree
- Project coordination experience
- Experience in the eClinical, Pharmaceutical, or Bio-tech industry
- Experience working with eCOA, IRT, or a related eClinical technology
- Foundational knowledge of the principles of a software development life cycle
- Experience with SQL (querying databases)
- Experience with SaaS delivery
- You’ll work as part of a cross-functional project team to deliver custom software solutions that are developed to support the clinical trials process
- You’ll assist in managing the project team’s tasks, timelines, and milestones
- You’ll ensure continuous internal communication among the team
- You’ll help to resolve escalated team issues
- You’ll assist with documentation and ensure that it’s complete and in compliance with YPrime’s standard operating procedures
- You’ll assist with gathering initial system requirements and participate in internal and external review meetings
- You’ll help with ad hoc testing of the systems
- You’ll work to ensure client satisfaction throughout the maintenance phase of the project and lead any maintenance-related activities
- You’ll back up the project manager, as needed
- Generous paid time off
- Comprehensive benefits package largely subsidized by YPrime
- 401(k) with company match
- Flexible working arrangements with an emphasis on work/life balance
- Friendly, smart, passionate and hard-working coworkers
- Opportunities for professional growth and advancement
Top Skills
What We Do
YPrime offers more than a decade of focused work with eclinical systems to expedite and improve the quality of patient management, clinical supplies, drug accountability and clinical data. Cloud-based interactive response technology (IRT) and electronic clinical outcome assessment (eCOA) platforms offer sponsors greater speed, precision and integration in clinical trial management.
