Project Associate, Cyber Breach
Contact Discovery Services LLC
Location: Remote
Start date: Negotiable
A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation.
The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team.
This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff.
Duties of the position
- Perform contact discovery and breach analysis in on-call and standard work settings
- Coordinate the intake, processing, and analysis of datasets for hosting
- Extract, classify, and validate sensitive data, including PII and PHI
- Build notification lists and support regulatory and client-facing reporting
- Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files
- Collaborate with project managers and technical teams to meet deadlines
- Assist with procedure development and continuous process improvement
- Adhere to standard operating procedures and chain of custody requirements
- Provide ongoing consultation to case teams for incident response related document review, data mining workflows
- Proactively communicate ongoing project status and guidance to clients, partners, and internal teams
- Participate in an on-call rotation as needed, including nights and weekends
- Complete additional duties assigned by management as needed
Experience and qualifications
- Undergraduate degree or equivalent practical experience in a relevant field
- 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery
- Comfort working with structured and unstructured data
- Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members
- Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations
- Proficiency with Windows operating systems and the Office product suite
- Ability to demonstrate superior organizational skills with an acute attention to detail
- Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours
The following skills are preferred but not required
- Understanding of the electronic discovery reference model (EDRM)
- Relativity experience or similar review platforms
- Experience with OCR, data validation, and dataset normalization
- Relativity Certified Administrator certification
- Familiarity with scripting, data manipulation, or reporting tools
Salary Range: $70,000 - $110,000
About Contact
Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you.
Top Skills
What We Do
Contact’s team is composed of technologists and legal professionals who understand superior service determines the success of all our client relationships. Expect your project manager, analyst, engineer or paralegal to participate as a member of your team. Contact is always available to provide thoughtful solutions with the goal of being your first call, go-to legal technology solutions provider.
