Job Summary:
TEAM SCG is seeking a Programs Specialist to help our clients bring their brands to life through custom merchandise and e-commerce solutions. This entry-level role is perfect for someone who enjoys blending creativity with organization - from building and maintaining client webstores to ensuring orders are processed smoothly from start to finish. You’ll work closely with vendors, support client events, and help keep projects on track with accuracy and attention to detail. If you’re a problem-solver who can think creatively while staying focused on operations, this is a great opportunity to build your skills and grow your career in a fast-paced, client-focused environment.
Webstore Management
- Create and manage client webstores through web platform.
- Update and maintain accurate product listings and details.
Order Processing and Fulfillment
- Facilitate orders received on webstore and manage the shipping status of orders.
- Coordinate with vendors to order merchandise and arrange decoration as needed.
- Assist in fulfillment and shipping activities when needed.
- Ensure timely and accurate order completion and close-out.
- Communicate with clients, confirm shipping/receipt of orders.
- Participate in the set up and occasionally staffing of pop-up events.
Billing and Administration
- Assist with webstore billing and invoicing processes.
- Manage documentation and record-keeping for completed orders.
Additional Responsibilities
- This job description is not exhaustive, and additional duties may be assigned to support the overall goals of the company.
Qualifications:
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Attention to detail and commitment to accuracy in all tasks.
- Creative mindset with an interest in branding, design, or e-commerce.
- Strong communication skills, both written and verbal, with a customer service orientation.
- Comfortable learning and working with online platforms, web tools, and order management systems.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with e-commerce platforms a plus.
Working Hours: Team SCG operates Monday through Friday, 9AM-5:30PM. Flexibility in hours and working days is required based on client needs.
Benefits: Paid Time Off, 401K, Profit Sharing, 50% Employer-Paid PPO plan, $50K Life Insurance Policy, Short Term Disability
Top Skills
What We Do
Family owned and operated company with over 30 years experience. We offer full service, end to end branded solutions, at extremely competitive pricing. As a proud member of the Facilis group, we leverage over $1B in buying power which allows for tremendous benefits in our supply chain. Over the last 30 years, we have developed and maintained an impeccable reputation with our suppliers and more importantly our clients. We utilize our experience and longevity in the industry, and combine it with the youth and creativity of our second generation. Paired with our relationship-based business model and family values, we have created a competitive advantage unmatched by our competitors.
