Programs Specialist (Malaysia/Kuala Lumpur)

Reposted 13 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Entry level
Sports • Wearables • Manufacturing
The Role
The Programs Specialist manages sponsorship programs, maintains databases, assists players with inquiries, and collaborates with teams to ensure accuracy and efficiency.
Summary Generated by Built In

About Selkirk Sport

At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.

We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

We are looking for a Programs  Specialists work behind the scenes to build and maintain our sponsorship programs to run efficiently and smoothly by using our database platforms, and serving our sponsored players by assisting them with questions and orders.

Key Responsibilities:

  • Maintaining multiple databases and keeping accurate records.
  • Managing over 500 Player’s sponsorships accounts.
  • Using Low-code Apps to send out monthly renewal forms, and adding Player’s credits.
  • Analyzing reimbursement requests to determine payment according to contracts.
  • Answering emails and tickets in Zendesk regarding Player’s accounts.
  • Work closely with Programs Manager and owner to ensure that contracts are correct, and database is updated, and there is no lapse in sponsorship.
  • Updating Player's Accounts with new addresses and contact information. 
  • Removing Players accounts across all systems.

 Qualifications & Skills:

  • Collaboration & Communication: Partner with cross-functional teams, ensuring clear, concise communication across diverse audiences. Excellent collaboration  and English skills to work effectively with cross-functional teams.
  • Ownership & Problem-Solving: Take accountability for outcomes, proactively solving problems with critical thinking and a results-driven approach.
  • Adaptability & Agility: Thrive in dynamic, rapidly evolving environments, flexibly taking on new responsibilities beyond the defined role.
  • Technical Tools & Automation: Build and maintain workflows in Zapier, create JotForms with conditional logic, and tech-savvy quickly adopt new tools and software.
  • Data Management & Analysis: Gather, analyze, and maintain accurate data records; deliver insights to support decision-making.
  • Documentation & Training: Develop, edit, and format training materials, ensuring clarity and usability for end users.
  • Organization & Project Management: Manage multiple priorities and deadlines simultaneously, keeping projects and records on track.

Why Join Selkirk Sport?

  • Lead brand design for the #1 brand in pickleball—an industry on the rise.
  • Work on high-impact projects seen by millions.
  • Collaborate with a fast-moving, innovative brand design team.
  • Enjoy a high-energy work environment where your ideas shape the future of the sport.
  • Competitive salary, benefits, and opportunities for growth.

Top Skills

Databases
Jotforms
Zapier
Zendesk
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The Company
HQ: Coeur d'Alene, Idaho
90 Employees
Year Founded: 2014

What We Do

Selkirk Sport is a leading pickleball equipment brand

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