Programs and Business Operations Lead

Posted Yesterday
Hiring Remotely in United States
Remote
50-62 Hourly
Entry level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Supports the design, testing, launch, and scaling of marketplace programs. Builds tools and frameworks, develops analytical insights, and collaborates with product, marketing, data science, finance, and operations teams to remove obstacles and improve program outcomes. The role requires operational rigor, marketplace knowledge, strong analytics, cross-functional execution, organization, and comfort working in ambiguous early-stage environments.
Summary Generated by Built In

About the Role

Join a growth-focused business team that designs, tests, and launches new programs that deliver value to both sides of a two-sided marketplace. Working alongside a Senior Programs and Business Operations Lead, you will help turn early-stage ideas into working programs. You'll partner closely with product, marketing, data science, finance, and operations teams. The role combines strategic thinking with operational rigor in an ambiguous, fast-evolving space.

Key Responsibilities

  • Support the senior lead in growing new programs and the levers that drive their success.
  • Help design, test, launch, and scale new programs, turning new ideas into working initiatives.
  • Build tools and frameworks that help teams move faster.
  • Partner with product and marketing to make sure programs are designed for both user value and business impact.
  • Collaborate cross-functionally with product, marketing, data science, finance, and operations to remove obstacles and execute initiatives.
  • Contribute analytical insights that help the user community grow and succeed on the platform.

Qualifications

  • Deep experience in operations, supply, and marketplace dynamics.
  • Strong data analytics and analytical skills.
  • Proven ability to work cross-functionally to remove obstacles and execute initiatives.
  • Comfortable in ambiguous, early-stage environments; a self-starter who takes initiative.
  • Clear communicator with strong attention to detail and organization.
  • Able to juggle multiple priorities.

Key Details

  • Start date: November 17, 2026
  • Duration: Approximately 12 months (through November 12, 2027)
  • Location: Remote (within the U.S.)
  • Work schedule: 40 hours/week (8 hours/day, 5 days/week)
  • Pay rate range: $50-$62/hour + benefits
  • Work Authorization: Must be authorized to work in the U.S. without sponsorship.
  • Engagement: W-2 Contract

Skills Required

  • Deep experience in operations, supply, and marketplace dynamics
  • Strong data analytics and analytical skills
  • Proven ability to work cross-functionally to remove obstacles and execute initiatives
  • Comfort working in ambiguous, early-stage environments and taking initiative
  • Clear communication, strong attention to detail, and organization
  • Ability to juggle multiple priorities
  • Authorization to work in the U.S. without sponsorship
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The Company

What We Do

Maleda Tech is a global contingent workforce solutions provider that offers Employer of Record (EOR) and Managed Service Provider (MSP) services. The company specializes in connecting highly skilled IT professionals from the US and Africa with clients, operating as a minority-owned business enterprise. They focus on building and fixing contingent workforce programs for companies across three continents, leveraging a diverse, global talent pool to meet technical staffing needs.

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