GCI, embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.
At GCI, we solve the hard problems. As a Program Sr Manager, a typical day will include the following duties:
Supervises assigned technical and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation
Responsible for profitability and revenue growth of assigned program(s)
Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits
Performs business development activities at all stages, including the preparation and review of technical and cost proposals
Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement
Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances
Develops, reviews, and approves plans, schedules, consulting agreements and other program documents
Prepares and provides various reports and technical reviews to senior management as requested
Ensures compliance with relevant corporate and government policies and standards
- Manage the expenditure of program costs and labor hours to meet the negotiated contract values
- Lead the management of the customer relationship amongst customer contracting officers and customer task area points of contact – maintaining regular communication cycles
- Manage cost, schedule, and quality of the delivered services
- Manage the personnel resources of the program contract, including subcontractors
- Participate in staffing process to identify new candidates to replace existing personnel and or to meet growth opportunities
- In coordination with Recruiting/Staffing, source, identify, interview and select candidates to meet requirements
- Prepare and deliver program Monthly Contract Status Reports (MCSRs)
- Manage a capable, cohesive team fluent in advanced analytic methodologies and conveying complex ideas to stakeholders
- Collaborate with customer and specific mission-related teams in support of new requirements
- Consistently assess operations to identify gaps in productivity and opportunities for improvement
- Streamline processes to increase efficiency, effectiveness, and timeliness
- Develop and maintain SOPs, management plans and reports, and coordinate project schedule with technical leads and stakeholders
Program/Contract Specific Responsibilities Include:
- Plan, direct and schedule the timely and successful completion of work as outlined by the customer
- Primary POC to the customer for all work underway or planned
- Responsible for the monthly reporting, both financial and programmatic reporting
- Maintaining and utilizing any required databases and spreadsheet, i.e. SharePoint, Excel
- Responsible for Government property accountability
- Managing performance issues
- Identify and recruit necessary personnel to fulfill contract requirements, managing the staffing life-cycle
- Ensure continuity and uninterrupted support to the customer mission
- Located in the same building as the bulk of contractor personnel
- Perform student evaluations via rubric format and adhere to sponsor evaluation standards and policies
- Have the ability to backfill for any contractor or staff as necessary to continue the mission in cases of illness, personnel deficiency, customer absence
- Manage course administration, documentation and resource allocation
- Oversee program security responsibilities as defined by the sponsor and GCI security
- Act as facilities liaison with GCI corporate teams to include site management, logistics and IT management
- Travel - all mission away trips require personnel supervision and mission coordination
SCOPE OF ROLE: Manages one or more medium to large teams of multiple disciplines. Medium to High Complexity. Direct reports are typically exempt and often include other people managers
REVENUE RESPONSIBILITY: Responsible for programs(s) with annual revenues of $10 million and above.
REQUIRED KNOWLEDGE/MANDATORY SKILLS
- Bachelor of Science degree
- At least three years total experience as a program/project manager on projects
- Demonstrated experience successfully managing disparately located personnel
- Demonstrated experience managing programs
- Demonstrated experience managing cost, schedule, and budget of contract against mission requirements and priorities
- Experience interacting with customer stakeholders, COTRs, and contract officers
- Excellent time management, negotiation, and customer service skills
- PMP Certification
- Bachelor's degree from an accredited college or university or 8 years program management experience
- Minimum 8 years of experience managing contractor workforce
- Instructional design experience including curriculum and course material development. Design a logical flow of technological skills and pillars.
DESIRED KNOWLEDGE/SKILLS
- Prior experience with property management and procurement
- Experience with purchase orders, vendor quote requests, billing, and expense reports
- Customer certified trainer
*A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Top Skills
What We Do
GCI is an Engineering and IT Services company focusing on Data Analytics, Engineering, Cyber Operations, Targeting and Analysis, Operations Solutions and Training. We help our customers solve their greatest challenges by providing exceptional consulting and mission solutions.
