The Role
The Program Guide promotes a safe environment for clients, greets them, ensures safety, and communicates in a trauma-sensitive manner.
Summary Generated by Built In
Location: Lowell, MA - Inpatient Treatment Program
Available Schedules: Sunday-Thursday 3:00pm-11:30pm, 11:30pm-7:00am. Tuesday-Saturday 7:00am-3:30pm, 3:00pm-11:30pm, 11:30pm-7:00am
Benefits:
- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Program Guide is responsible for:
- Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
- Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Qualifications:
- High School Diploma or GED required
- Prior experience working in customer service and/or with individuals with substance use disorders.
- Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required
Skills Required
- High School Diploma or GED
- Prior experience in customer service and/or with individuals with substance use disorders
- Computer experience and familiarity with Windows 2000, Microsoft Outlook and Word
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The Company
What We Do
Spectrum Health Systems, Inc. is a private, non-profit provider of evidence-based treatment for substance use and mental health disorders, offering the largest continuum of addiction treatment in New England.





