Program Safety Guide

Posted 23 Days Ago
Be an Early Applicant
01851, Lowell, MA, USA
In-Office
21-24 Hourly
Entry level
Healthtech • Professional Services • Social Impact
The Role
The Program Guide promotes a safe environment for clients, greets them, ensures safety, and communicates in a trauma-sensitive manner.
Summary Generated by Built In

Location: Lowell, MA - Inpatient Treatment Program

Available Schedules: Sunday-Thursday 3:00pm-11:30pm, 11:30pm-7:00am. Tuesday-Saturday 7:00am-3:30pm, 3:00pm-11:30pm, 11:30pm-7:00am


Benefits:

  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Program Guide is responsible for:

  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication. 
  • Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Qualifications

Qualifications:

  • High School Diploma or GED required 
  • Prior experience working in customer service and/or with individuals with substance use disorders. 
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required 

Skills Required

  • High School Diploma or GED
  • Prior experience in customer service and/or with individuals with substance use disorders
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Word
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The Company
1,694 Employees

What We Do

Spectrum Health Systems, Inc. is a private, non-profit provider of evidence-based treatment for substance use and mental health disorders, offering the largest continuum of addiction treatment in New England.

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