Program Manager

Posted 15 Days Ago
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Alexandria, VA
Hybrid
Mid level
Information Technology • Software • Analytics
The Role
The Program Manager leads the execution of an IT services contract for the DoD, ensuring alignment with performance and compliance objectives. Responsibilities include managing resources, coordinating contract activities, and reporting on project progress to senior leadership.
Summary Generated by Built In
Position: Program Manager
Location: Alexandria, VA
Work Environment:
Hybrid
Clearance Required:
TS with SCI Eligibility
Status: Contingent Upon Contract Award
Knowesis, Inc. is seeking a highly experienced and strategic Contract Program Manager to lead the execution of a large-scale Information Technology Management Support Services (ITMS) contract supporting the Department of Defense (DoD), Office of Inspector General (OIG), Office of the Chief Information Officer (OCIO). This key leadership role is responsible for the overall management, coordination, and successful delivery of contract requirements, ensuring alignment with cost, schedule, quality, and performance objectives. The Contract Program Manager will serve as the primary point of contact for the DoD OIG and Contracting Officer’s Representative (COR), overseeing all technical and administrative aspects of contract execution. This role demands a proactive leader with deep expertise in IT service delivery, project governance, and stakeholder engagement within complex federal environments.

The DoD OIG mission is to detect and deter fraud, waste, and abuse in DoD programs and operations; promote the economy, efficiency, and effectiveness of the DoD; and help ensure ethical conduct throughout the DoD. The DoD OIG keeps the Secretary of Defense and the Congress informed of fraud, waste, abuse, and program deficiencies identified through its oversight work. The DoD OIG’s administrative and criminal investigators, auditors, evaluators, and support staff operate globally, conducting investigations, audits, evaluations, and mission support activities to accomplish the DoD OIG’s mission. The DoD OIG, OCIO is responsible for installing, maintaining, operating, and supporting all DoD OIG Information Technology (IT) systems and communication capabilities for approximately 2000 end users and over 60 locations around the globe. Due to the independence of the DoD OIG, the OCIO provides the full spectrum of IT services necessary to support the OIG mission including database support, storage management, transition management, application services, mobile device management, IT asset management, domain services, network transport, and service desk. 

To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security clearance requirements.

 

 The Job Duties and Responsibilities include but are not limited to the following:  

  • Develop, implement, and maintain a comprehensive Program Management Plan (PMP) that governs contract execution.
  • Lead all aspects of contract performance, including project management, resource allocation, quality assurance, scheduling, budgeting, and financial controls.
  • Provide daily oversight of contract activities to ensure compliance with performance work statement (PWS) requirements.
  • Monitor and report progress, risks, and performance metrics to DoD OIG senior leadership through briefings and informal updates.
  • Identify and communicate risks or issues impacting contract execution, and recommend mitigation strategies.
  • Notify the COR of any DoD OIG activities that may affect performance, cost, or schedule.
  • Attend and contribute to scheduled status meetings with the COR, providing updates, identifying performance challenges, and recommending corrective actions.
  • Ensure all personnel meet required technical and security certifications, maintaining uninterrupted coverage and compliance.
  • Oversee the preparation and submission of trip reports within 5 business days of travel completion.
  • Submit travel authorization packages to the COR at least 10 business days prior to travel.
  • Provide quarterly reports on the status of mandatory contractor training.
  • Maintain all documentation, reports, and project plans related to contract execution in accordance with DoD OIG standards.

Required Qualifications:  

  • Bachelor’s degree in a related field 
  • Minimum 3 years’ experience Managing large IT Service contracts of greater than $10M and similar complexity
  • Demonstrated experience providing system modernization and innovation that resulted in increased operational efficiency or cost savings.
  • Demonstrate expertise in the management and control of costs and resources and demonstrated capability in managing projects of this type and complexity.
  • Demonstrate experience and documented success supervising large IT services contracts, including people of various job categories and skills.
  • Demonstrated progressive IT experience. At least one project shall have occurred within the past three (3) years of similar scope with a total contract value greater than $10M and delivery in a highly complex environment. Oversight or management of at least one project shall have been conducted in accordance with a CMMI certified, Agile, and ITIL approach.
  • Key Competencies include:
    • Strategic leadership and stakeholder engagement
    • Federal contract compliance and reporting
    • Agile and ITIL-based service delivery
    • Risk identification and mitigation
    • Team development and performance management
    • Exceptional written and verbal communication

Preferred Qualifications:

  • Prior experience supporting federal or DoD environment
  • Current Project Management Professional (PMP) Certification
  • IT Infrastructure Library (ITIL) Certification
  • Agile certification
  • Master’s degree in business administration (MBA) or Information Technology

Benefits:

  • Health (PPO & HDHP) Paid Time Off
  • Company Paid STD & LTD, and Basic Life Insurance
  • 401k Company Match
  • Paid Time Off
  • Multiple Voluntary Products  

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

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Cmmi
Itil
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The Company
HQ: Fairfax, Virginia
163 Employees
Year Founded: 2007

What We Do

Knowesis is taken from the Greek word "noesis" which means the psychological result of perception, reasoning, and learning. Knowesis'™ core competency is the creation, assurance, and delivery of information and the leverage of talented professionals to enable success for every client. Knowesis'™ highly qualified professionals are customer-focused in applying industry best practices from Healthcare, Informatics, Communication, Engagement, Analytical and Computational Sciences, and Program Management (PM) with subject matter experts in several disciplines. Founded in 2007, Knowesis is a service disabled veteran owned/woman owned enterprise with headquarters in San Antonio, Texas, with offices in Fairfax, VA. Clients include the Defense Health Agency, Dept. of Homeland Security, USAID, Office of the Air Force Surgeon General, Army Miliarythe Air Force Medical Readiness Agency, the Department of Veterans Affairs, and the Department of Defense.

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