Program Manager

Summary

In this role, the Program Manager works closely with Engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives.

Essential Functions

Scrum Master responsibilities:

• Serve as Scrum Master for multiple teams with a focus on promoting Agile values and practices as well as a culture of continuous improvement
• Facilitate team ceremonies including daily stand-up meetings, sprint planning, sprint reviews and sprint retrospectives
• Work closely with Product Manager/Product Owner and Development Lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities
• Track iteration status and resolves impediments or blocked user stories as needed
• Contributes to quarterly planning, project scheduling and release management
• Facilitate meetings and cross-team coordination to resolve dependencies, manage expectations and achieve alignment with stakeholders
• Ensure successful deliverable completion despite challenges of varying complexity
• Co-create new ideas with the team to improve performance and productivity
• Document processes and helps define improvements by working with teams to identify opportunities to increase efficiency
• Facilitate data-driven team analysis of metrics to identify trends and perform experiments for continuous improvement

Program manager responsibilities:

• Oversee projects and initiatives, ensuring alignment with business goals and objective
• Defines project scope, objectives, deliverables, and success criteria in collaboration with stakeholders
• Plan, execute, and monitor projects from initiation to closure, ensuring they are delivered on time, within scope, and within budget.
• Identify risks and dependencies across projects and implement mitigation strategies
• Communicate with stakeholders at all levels, providing regular status updates
• Drive cross-functional collaboration to ensure successful delivery of projects

Essential Requirements:

• Bachelor's degree (preferably BSCS, BSEE or similar) or equivalent experience
• 3+ years’ hands-on experience as Scrum Master for software development teams practicing Agile/Scrum
• 3+ years of experience in a Project Management role with a proven track record of successful project delivery
• Demonstrated end-to-end software development life cycle (SDLC) implementation experience delivering multiple high quality, customer-facing commercial software offerings on time using Agile methodologies
• Experience working with diverse stakeholders to build strong relationships across the organization
• Strong problem-solving skills with an analytical approach
• Outstanding verbal and written communication skills
• Strong facilitation skills with a demonstrated ability to inspire continuous improvement
• Data-driven analysis skills for measuring and managing delivery
• Experience using Agile tools and proficient in Jira
• Proven organizational, time management, planning and prioritization skills
• Tech-savvy and open to learning new things

We are offering:

• Development opportunities
• Ability to work with a highly skilled team of software engineer.
• Challenging but also very friendly and fun working environment
• Good compensation package - Competitive € salary plus attractive benefits
• And much, much more...

About Telesign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.