We seek a skilled Program Manager to join our Product House Operations team. In this role, you will lead cross-functional initiatives that bridge R&D and customer needs, ensuring alignment with strategic goals and delivering exceptional value. You’ll drive process optimization, oversee key programs, and collaborate with early adopters to refine products based on user feedback.
Key Responsibilities:
- Lead and oversee complex, cross-functional, and cross-company projects, defining clear success criteria, milestones, and KPIs to ensure timely execution and delivery.
- Identify, assess, and mitigate project risks while managing cross-functional implications and resource constraints.
- Discover and communicate project updates and key milestones to stakeholders at all levels to ensure transparency and alignment.
- Develop and maintain tools, templates, and processes to streamline project management and delivery workflows.
- Drive a culture of continuous improvement, helping teams adopt frameworks and practices that enhance quality, predictability, and collaboration.
- Define and enforce best practices for project execution within R&D, Product, and other teams, ensuring consistency and efficiency.
- Collaborate with stakeholders, including Product Managers, Technical Leads, and Operations, to align on goals, manage dependencies, and meet deadlines.
- Facilitate Agile practices across teams, supporting sprint planning, grooming, retrospectives, and measurable acceptance criteria.
- Promote and enforce Agile best practices across the organization, ensuring consistency, efficiency, and alignment between product requirements and development outputs.
- Collaborate closely with R&D teams to translate technical requirements into actionable project plans.
- Consolidate data concisely and accurately to help leadership make holistic and data-driven decisions, including creating dashboards, reports, and KPIs.
- Engage directly with customers to gather feedback, collaborate on solutions, and ensure alignment with user needs.
Key Qualifications
- Bachelor’s degree in Computer Science, Industrial Engineering, or a related field.
- 4+ years of experience in project or program management in a tech company.
- Hands-on experience managing complex cross-functional initiatives in a global organization.
- Strong understanding of software development life cycle, Agile frameworks, and project management methodologies.
- Strong grasp of software development life cycle, Agile methodologies, and Jira/Atlassian ecosystem.
- Proven technical background with a deep understanding of R&D processes and workflows.
- Exceptional planning, organizational, and multitasking skills with a keen eye for detail.
- Excellent communication skills, including presenting updates to senior leadership in English.
- Ability to influence others, promote change, and drive adoption of new processes and tools.
- Experience collaborating with diverse stakeholders, including R&D, Product, Compliance, Marketing, and Legal teams.
- Demonstrated ability to build customer relationships and translate their needs into actionable insights.
- Strategic thinker with the ability to align projects with broader business objectives.
- Sharp presentation skills and a proactive, problem-solving attitude.
- Familiarity with data analysis and BI reporting tools
Advantages
- Certification in project or program management (e.g. PMP, Scrum Master).
- Previous experience in a startup or high-growth SaaS environment.
- Familiarity with DevOps practices, CI/CD pipelines, and modern cloud-based infrastructures.
About Sisense:
- Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we're positioning ourselves for unprecedented growth.
- Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what's possible in the world of analytics.
- Join us in this ambitious journey. This position offers more than a job; it's a chance to reshape the industry, redefine the future of analytics, and be a part of a team that's pushing boundaries. Let's shape the future of analytics together.
What the Team is Saying
What We Do
Sisense believes the smallest insights can drive large-scale business decisions.
Sisense embeds analytics seamlessly into any workflow. From retail to life sciences to manufacturing, their solutions power customer experiences by increasing user adoption and supporting smart, quick business moves. For product leaders, this means providing customers with uncomplicated tools for intuitive, insightful ways of working. In turn, key decision-makers get the answers they need in the tools they use, and the confidence to make data-driven decisions without waiting on analyst teams. With Sisense analytics tools, IT and BI teams can help everyone at their company analyze, explore, and collaborate to uncover valuable insights.
In order to make better-informed business decisions, the barriers between questions and answers must be removed where end users work. Because once there’s a clear path to clear answers, business leaders can better understand their world and gain the necessary knowledge to take action in it.
Why Work With Us
At Sisense, our people are our greatest asset, and we prioritize their well-being. Guided by our core values—caring, customer-centricity, action, disruption, and inclusivity—we offer self-care days, flexible PTO, and Summer Half Days. We foster growth through personalized career plans, ensuring employees thrive and accelerate their careers.
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Sisense Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
