Program Manager

Do You Want to Improve the Future of Healthcare? 

• Want to enable the world's top scientists to deliver impactful healthcare solutions faster?
• Do you believe that the best team wins?
• Do you thrive on providing innovative solutions to unique challenges?
• Do you enjoy a fast-paced environment requiring flexibility and adaptability? 

If so, we would like to meet you.

Who We Are

Biosero, Inc. is the leader in life science robotic automation and integration. Our award-winning no-code software tools enable vital research to be done quickly while freeing scientists to address additional scientific challenges. Our solutions are placed in the top accounts worldwide, including the top: pharmaceutical, agricultural, clinical, diagnostics, and biotech companies. Our work impacts the world by accelerating productivity, discovery & cures. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Biosero is the fastest-growing software company in the life sciences space. We have been voted the best place to work for many years.

What You Will Do

The Program Manager oversees the Project Management Office and ensures the efficiency of the company's project management processes. This role promotes Operational Excellence across the organization and is responsible for key initiatives, including corporate process improvements, financial objectives, new customer projects, program implementation, and special assignments. The Program Manager ensures that all projects are completed on time, within scope, and within budget. Collaboration with account management, integration, and engineering teams is essential to define project scope, deliverables, and timelines.
Candidates should reside in or around Malvern Connecticut.

Essential Responsibilities

• Oversee the PMO by assigning project managers to tasks and proactively planning program actions.
• Supervise integration and automation projects from inception through delivery, ensuring completion within budget and timelines.
• Create comprehensive, cross-functional timelines that include resource allocation, contingency plans, and buffer estimates.
• Handle all non-technical aspects of internal New Product Development projects, including managing resources, schedules, costs, scope, documentation, and reporting progress to relevant managers.
• Collaborate with external vendors to ensure timely procurement and delivery of equipment and parts in line with project requirements, with a strong focus on price negotiation.
• Organize and communicate key project milestones such as kick-off meetings, documentation reviews, facilities discussions, and FAT/SAT close meetings, involving appropriate resources as necessary.
• Proactively identify and mitigate project risks, ensuring all documentation sent to or received from customers is accurate and complete.
• Maintain organized project records, including parts lists, pricing details, FAT/SAT documentation, and purchase orders.
• Conduct project reviews to refine internal processes, ensure consistency, and onboard new resources effectively.

Experience and Education Requirements

• Bachelor’s Degree is required. A degree in mechanical engineering or biological sciences is preferred.
• Project Management Professional “PMP” Certification required
• Proficient in MS Word, SharePoint, MS Teams, Office, Excel, Project, and Visio
• 5+ years of technical project management experience.
• Strong written and oral communication. 
• Strong negotiating skills.
• Excellent leadership skills and ability to lead meetings, and teams of people to project completion.
• Customer focused and personable with the ability to resolve issues and manage tasks to completion.
• Experience with laboratory automation, robotics, LIMS, and some engineering and/or biology background is a strong plus.
• Ability to write or assist with the writing or editing of FAT/SAT or URS documentation as needed,

Benefits

Benefits include 401K with company match, Flexible Vacation Policy, Health Benefits, Investment in Professional and Personal Development, and much more.